ALI IDRIS
Customer Service / Sales Representative
Mississauga,ON
Summary
Dynamic sales representative with proven success in door-to-door and customer service sales. Proficient in diverse sales techniques, negotiation, and order processing. Experienced event coordinator involved in organizing and planning multiple annual events and fundraisers. Effective in customer assistance, money handling, and customer service. Strong communicator showcased by part-time role as a server.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
SALES REPRESENTATIVE / GO SALES (TELUS)
Mississauga, ON
4 2022 - 8 2022
- Worked Door-to-Door using a variety of sales skills and tactics
- Communicated with customers in order to meet their needs
- Processed orders and checked up on completion
- Handled multiple negotiations and discussions with customers.
CONSTRUCTION LABOUROR / COPP'S BUILDALL
London, ON
11.2021 - 03.2022
- Moved drywall into multiple apartment buildings and houses
- Worked set up shipments of materials at warehouses
- Heavy lifting of various warehouse product.
CUSTOMER SERVICE SALES REPRESENTATIVE / WALMART
Mississauga, ON
03.2021 - 09.2021
- Assisted customers is finding merchandise and products
- Handled customers' money at register and carried out their returns
- Organized various food items into separate areas
- Carried out online orders and curbside pickup
- Managed over 50 customer calls per day
EMPLOYEE / ARBOR GARDEN CENTER
Mississauga, ON
04.2020 - 01.2021
- Maintained the quality of various plants around the workplace
- Heavy lifting of plants from one area of farm to another
- Worked at the register to handle customer payments and concerns
- Assisted customers in locating products.
EVENT PLANNER, VOLUNTEER/ VOLUNTEERING MISSISSAUGA
Mississauga, ON
04.2018 - 02.2020
- Organized and planned multiple annual events
- Raised money and worked to set up different fundraisers
- Supervised events and volunteers at times.
PART-TIME CREW MEMBER AND SERVER / Nando's
Mississauga, ON
05.2017 - 10.2018
- Responsible for cooking/serving food as well as cleaning and maintaining the work environment
- Communication with various types of customers and handled register at times.
Education
Bachelor of Business Administration And Management -
King’s University College At Western University
London, ON 09.2021 - Current
High School Diploma -
John Fraser Secondary School
Mississauga, ON 01.2017 - 06.2021
Skills
Excellent Communicator
Well-organized
Self-motivated
Office 365 savvy
Good financial management
Punctual
Bilingual English and Arabic
Responsible
Quick learner
Efficient
Team player
Customer Retention
Sales closing
Customer Service
Lead Generation
Event Planning
Accomplishments
- Gold Medal and MVP at Northern Kings Basketball Tournament 2017
- Multiple Honor roll awards throughout 2016-2020
- Academic Math Award 2018
- Member of Fitness Club at John Fraser Secondary School 2019
- Multiple Basketball and Soccer Awards throughout 2016-2020
Certification
Security Guard License
References
References Available Upon Request
Timeline
Security Guard License
05-2024
Emergency First Aid & CPR/AED level C (BL)
09-2023
CONSTRUCTION LABOUROR / COPP'S BUILDALL
London, ON
11.2021 - 03.2022
Bachelor of Business Administration And Management -
King’s University College At Western University
09.2021 - Current
CUSTOMER SERVICE SALES REPRESENTATIVE / WALMART
Mississauga, ON
03.2021 - 09.2021
EMPLOYEE / ARBOR GARDEN CENTER
Mississauga, ON
04.2020 - 01.2021
EVENT PLANNER, VOLUNTEER/ VOLUNTEERING MISSISSAUGA
Mississauga, ON
04.2018 - 02.2020
PART-TIME CREW MEMBER AND SERVER / Nando's
Mississauga, ON
05.2017 - 10.2018
High School Diploma -
John Fraser Secondary School
01.2017 - 06.2021
SALES REPRESENTATIVE / GO SALES (TELUS)
Mississauga, ON
4 2022 - 8 2022
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