Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Professional Skills and Attributes
Timeline
Generic

Ali Hussein

San Diego,CA

Summary

Dynamic and dedicated Information Technology professional pursuing an Associate's Degree in Networking, Security, and System Administration at Cuyamaca College. Possesses a solid foundation in network administration, cybersecurity fundamentals, cloud infrastructure, system support, telecommunications management, and IT project coordination. Eager to leverage technical skills and project management abilities in an IT role that supports organizational technology initiatives and drives business success. Committed to delivering solutions that enhance operational efficiency and contribute to achieving strategic objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Junior IT Project Manager / Project Coordinator

Somali Bantu Association of America (SBAOA)
02.2023 - Current
  • Actively coordinate and assist with the planning, execution, and successful completion of multiple IT projects, directly supporting organizational technology initiatives.
  • Facilitate effective communication across multiple technical teams, management, and external vendors, ensuring precise alignment of project scope, timelines, and outcomes.
  • Oversee project resource allocation, maintain detailed timelines, track milestones, and proactively identify and mitigate risks to ensure project success and timely delivery.
  • Generate comprehensive project documentation, progress reports, and post-project evaluations, ensuring clear accountability and continuous improvement.
  • Administer and maintain Crexendo Cloud-based telecommunications infrastructure, including provisioning, configuration, troubleshooting, and continuous user support for personnel phone systems.
  • Provide rapid-response technical support for internal telecommunications systems, ensuring consistent operability and minimal disruption to business operations.

Caregiver

In-Home Supportive Services (IHSS)
01.2014 - Current
  • Delivered dedicated and compassionate care to multiple clients, actively assisting with daily activities, medication management, meal preparation, mobility support, and general health monitoring.
  • Maintained accurate, detailed care logs and treatment records, complying rigorously with all healthcare regulations, HIPAA privacy guidelines, and patient confidentiality requirements.
  • Coordinated closely with healthcare professionals, family members, and external caregivers to ensure optimal continuity, quality of care, and enhanced patient well-being.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Security Officer

One Shield Security Services
06.2016 - 11.2016
  • Conducted diligent monitoring and patrols of assigned facilities, promptly identifying, addressing, and resolving security concerns, significantly reducing potential threats and incidents.
  • Managed and monitored advanced surveillance systems, security alarms, and entry control protocols, swiftly addressing unauthorized access attempts and disturbances.
  • Produced accurate, detailed incident reports and collaborated professionally with management teams, law enforcement agencies, and emergency personnel during critical incidents.
  • Seasonal Position

Education

Associate's Degree - Networking, Security, and System Administration

Cuyamaca College
El Cajon, CA
06.2026

Skills

  • Operating Systems & Servers: Microsoft Windows Server 2022 (Administration, Active Directory, Group Policy Management), Windows 10/11 Administration and Troubleshooting, Ubuntu Linux (Basic operations, CLI navigation, fundamental troubleshooting)
  • Cloud and Virtualization Platforms: Microsoft 365 Administration (Azure AD, SharePoint, OneDrive, Teams, Exchange Online management), VMware Workstation and VMware ESXi (Basic virtualization setup, VM creation, snapshot management), Microsoft Intune (Device Enrollment, Configuration Policies, Application Deployment), JumpCloud (Identity and Device Management, User and Device Policy Enforcement)
  • Telecommunications Management: Crexendo Cloud-Based VoIP Systems (Full administration, provisioning new devices, managing call flows and call queues, voicemail and extension setup, troubleshooting connectivity issues), Management of internal phone system infrastructure, ensuring constant operability and rapid technical support
  • Networking and Infrastructure Management: Cisco Meraki Firewalls and APs (Initial setup, configuration of firewall rules, VLAN segmentation, troubleshooting connectivity, ensuring secure Wi-Fi deployment), FatPipe Networks WAN appliances (Load balancing, redundancy, and failover configuration to ensure seamless connectivity), Network redundancy implementation (configuring backup ISP solutions, failover testing, monitoring uptime), DHCP, DNS, VPN Setup, and fundamental network troubleshooting
  • System Administration & Technical Support: User account provisioning and management within Azure Active Directory environment, Hardware and software troubleshooting, repair, and component replacement (desktop, laptop, mobile devices), Comprehensive inventory management and asset tracking of IT hardware and devices, Endpoint security management, configuration, and basic cybersecurity threat response

Certification

  • Microsoft Certified Professional (MCP): MTA Networking Fundamentals (Earned 2020; Certification Retired)
  • CompTIA Project+ Certification (Currently Pursuing; Expected 2025)
  • Cisco Certified Network Associate (CCNA) (Currently Pursuing; Expected 2025)

Languages

English (Native fluency)
Oromo (Native fluency)
Borana (Native fluency)
Somali (Intermediate conversational proficiency)

Interests

Cybersecurity innovations, Advanced networking technologies, Emerging cloud platforms and services, Continuous professional learning in technology management

Professional Skills and Attributes

  • Highly articulate communicator with proven ability to simplify complex technical information clearly and professionally.
  • Strong analytical thinking, rigorous troubleshooting abilities, and exceptional problem-solving skills.
  • Demonstrated adaptability, rapidly acquiring proficiency with emerging technologies and evolving industry standards.
  • Highly organized project-oriented professional, adept at managing resources, timelines, and stakeholder expectations.
  • Consistent dedication, reliability, integrity, and professional excellence in all responsibilities and roles.

Timeline

Junior IT Project Manager / Project Coordinator

Somali Bantu Association of America (SBAOA)
02.2023 - Current

Security Officer

One Shield Security Services
06.2016 - 11.2016

Caregiver

In-Home Supportive Services (IHSS)
01.2014 - Current

Associate's Degree - Networking, Security, and System Administration

Cuyamaca College
Ali Hussein