Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samira Abdul-Rahman

Calgary,AB

Summary

Adept at enhancing workplace cleanliness and customer satisfaction, I leveraged streamlined cleaning methods and collaborative teamwork at 1116 Incorporated. Skilled in comprehensive cleaning proficiency and analytical problem-solving, I consistently improved facility hygiene and efficiency. My dedication to detail and customer-focused approach drove positive outcomes, contributing to a professional and welcoming environment.

Overview

12
12
years of professional experience

Work History

Cleaner

1116 Incorporated
08.2024 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Organized and used industrial cleaning products following strict safety procedures.

Beauty Advisor

Shoppers Drug Mart
05.2017 - 03.2021
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.

Receptionist

East Side Dodge Dealership
06.2013 - 08.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.

Education

High School Diploma -

Cresent Heights Senior High School
Calgary, AB
06-2007

Skills

  • Deadline-Oriented Time Management
  • Collaborative Teamwork
  • Consistent Reliability
  • Analytical Problem-Solving
  • Streamlined Cleaning Methods
  • Comprehensive Cleaning Proficiency
  • Customer Satisfaction Focus
  • Detail-Oriented Collaboration
  • Effective Decision Making

Languages

English
Full Professional
Arabic
Full Professional

Timeline

Cleaner

1116 Incorporated
08.2024 - Current

Beauty Advisor

Shoppers Drug Mart
05.2017 - 03.2021

Receptionist

East Side Dodge Dealership
06.2013 - 08.2015

High School Diploma -

Cresent Heights Senior High School

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Samira Abdul-Rahman