Overview
Work History
Education
Timeline
Generic

Ali Golriz

Vancouver ,BC

Overview

7
7
years of professional experience

Work History

Administrative Coordinator

Holt Renfrew
09.2023 - Current
  • Supporting a sales floor with over 100 beauty brands and a sales team of 110 associates, consisting of 70 sales associates and 40 DBAs
  • Built and maintained professional relationships with all vendors and suppliers
  • Submitted reports to senior management to help in business decision-making and planning
  • Handle escalations supporting sales manager if customer concerns need resolution
  • Trained and set up new hires to fulfill various roles
  • Monitored and processed demo contracts agreements and invoices for correct pricing and information.
  • Set schedules for +110 staff by planning and designating shifts and hours
  • Floor readiness - Making sure the beauty sales team have the supplies they need to run their day-to-day business
  • Facilitate between vendor/managers/ beauty sales team with communication
  • Implement a tracker for events and sales performance
  • Monitored, processed and updated inventory levels and maintained accurate records of inventory and stock movements

Assistant Department Manager - Women's Designer

Nordstrom
11.2022 - 06.2023
  • Supported a sales floor with over 25 designer brands and managed a high performing sales team of 17 associates including 4 DSAs
  • Managed the sales team through daily goal check ins/out, pay period chats, coaching conversations and feedback resulting in a $12.3 million department, the highest volume for women's designer in all of Nordstrom including US stores. The team finished with an average SPH of $513 and 6 salespeople selling over $1 million in 2022.
  • Drove business by supporting our personal styling team of 23 stylists with new products, product knowledge sessions and reservations.
  • Managed 4 DSAs to drive their brands and their sell-through by clientele relationships which resulted in a +5.8% in Moncler, +%59 in Alexander McQueen, +37.5% in Dolce and Gabbana over LY, and our emerging designers business hitting over $2 million.

Retail Salesperson - Women's Shoes

Nordstrom
08.2022 - 11.2022
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Worked to build relationships with customers and built potential for additional sales. Resulting in +$300K in sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed Sales Floor

Retail Management Internship

Nordstrom
06.2022 - 08.2022
  • Managed sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Consistent Pay-Period chats with the team
  • Managed the floor to link sales people to customers


Brand Ambassador

Tiffany & Company
09.2021 - 02.2022
  • Collaborated with sales staff to identify target customers, promote products and increase sales.
  • Responded to customer requests for products, services, and company information.
  • Delivered prompt service to prioritize customer needs.

Logistics /Shipping and Receiving Associate

Harry Rosen
12.2017 - 06.2018
  • Verified transactions, product orders and shipping dates and entered information into databases
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Seasonal Sale's Helper

Harry Rosen
11.2017 - 12.2017
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.

Education

MBA - HR Management

University Canada West
Vancouver, BC
10.2022

BBA - HR - Management

Capilano University
North Vancouver, BC
09.2021

Timeline

Administrative Coordinator

Holt Renfrew
09.2023 - Current

Assistant Department Manager - Women's Designer

Nordstrom
11.2022 - 06.2023

Retail Salesperson - Women's Shoes

Nordstrom
08.2022 - 11.2022

Retail Management Internship

Nordstrom
06.2022 - 08.2022

Brand Ambassador

Tiffany & Company
09.2021 - 02.2022

Logistics /Shipping and Receiving Associate

Harry Rosen
12.2017 - 06.2018

Seasonal Sale's Helper

Harry Rosen
11.2017 - 12.2017

MBA - HR Management

University Canada West

BBA - HR - Management

Capilano University

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Ali Golriz