ALI G. AHMED
Laguna Niguel
Summary
Experienced Operations Manager with a strong background in regulatory compliance, fleet management, and business operations. Adept at ensuring adherence to state and federal fire, health, and safety regulations while optimizing operational efficiency. Proven ability to manage key accounts, negotiate contracts, and develop business relationships to drive growth. Skilled in fire suppression maintenance, inventory control, and staff training.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
AMERI-CAB Medical Transportation
01.2020 - 01.2024
- Ensured compliance with state and federal fire, health, and safety codes and regulations
- Managed fleet storage and oversaw fleet maintenance to ensure operational readiness
- Oversaw company operations, ensuring compliance with medical transportation regulations and industry standards
- Developed and nurtured key business relationships to expand service reach and market presence
- Implemented cost-saving initiatives and enhanced operational efficiency
Accounts Manager
Siren Wireless
10.2017 - 01.2019
- Served as the primary liaison for key accounts, ensuring customer satisfaction and retention
- Identified new business opportunities and areas for sales growth
- Negotiated contracts, managed client accounts, and optimized revenue streams
- Strengthened long-term client relationships through excellent service and communication
- Ensured accurate handling of transactions and payment reconciliation
Operations Manager
Super 8 Petroleum
05.2015 - 06.2017
- Oversaw code maintenance to ensure compliance with industry and regulatory standards
- Maintained health and safety protocols to provide a secure working environment
- Managed fire suppression maintenance to ensure emergency preparedness
- Led hiring, training, and scheduling of staff to ensure operational efficiency
- Conducted inventory management and oversaw merchandise deliveries
Pharmacy Technician
Taylor Pharmacy
09.2012 - 05.2014
- Assisted healthcare providers and patients in a retail pharmacy setting
- Responded to customer inquiries and provided accurate information
- Verified insurance details and prescription accuracy
- Delivered medications to nursing homes and individuals with disabilities
Education
Associate of Arts (AA) -
Santa Ana College
Santa Ana, CaliforniaSkills
- Health and safety compliance
- Planning and implementation
- Policies and procedures implementation
- Customer relationship management
- Operations management
- Maintaining compliance
- Client relationships
- Regulatory compliance
- Building and facility management
- Operational efficiency
Certification
Certifications:
- Fire Inspector (1A, 1B, 1C, 1D)
- Pharmacy Technician Certified
- CPR Certified
- EMT Certified
- Certified Personal Trainer
Languages
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Operations Manager
AMERI-CAB Medical Transportation
01.2020 - 01.2024
Accounts Manager
Siren Wireless
10.2017 - 01.2019
Operations Manager
Super 8 Petroleum
05.2015 - 06.2017
Pharmacy Technician
Taylor Pharmacy
09.2012 - 05.2014
Certifications:
- Fire Inspector (1A, 1B, 1C, 1D)
- Pharmacy Technician Certified
- CPR Certified
- EMT Certified
- Certified Personal Trainer
Associate of Arts (AA) -
Santa Ana College
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