Ali Eshetu
Ottawa,ON
Summary
Accomplished Customer Service Cashier at Basic Computer Services, renowned for enhancing customer satisfaction and exceeding service goals. Expert in point-of-sale systems and adept at resolving customer issues with patience and composure. Trained new staff, boosting team efficiency. Reliable and punctual, consistently maintaining a welcoming environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Basic Computer Services
09.2019 - 02.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and troubleshooting issues.
- Maintained accurate cash drawer and balanced registers daily.
- Trained new cashiers on operational procedures and customer service best practices.
- Collaborated with team members to streamline checkout processes during peak hours.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
Global Computer Net
Dessie EthiopiaBachelor of Arts - Accounting And Finance
Wollo University
Dessie Ethiopia07-2019
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Affiliations
- effective communication
Certification
- derive License
- Training - certification of petchtree accounting
Timeline
Customer Service Cashier
Basic Computer Services
09.2019 - 02.2024
High School Diploma -
Global Computer Net
Bachelor of Arts - Accounting And Finance
Wollo University
Similar Profiles
Jasjot SinghJasjot Singh
Data Entry Clerk at Basic Computer ServicesData Entry Clerk at Basic Computer Services
Bessem EbihBessem Ebih
Intern at Research and Basic Computer OperationsIntern at Research and Basic Computer Operations
Manvir KaurManvir Kaur
Computer at Basic & Digital ComputerComputer at Basic & Digital Computer
Colton WrightColton Wright
Part-time Sales Associate at Supplement KingPart-time Sales Associate at Supplement King
Amelia StaceyAmelia Stacey
Customer Service Representative at Liquor Control Board Of OntarioCustomer Service Representative at Liquor Control Board Of Ontario