ALI EJDEIA
Brossard
Summary
Detail-oriented and motivated mechanical engineering undergraduate with hands-on experience in CAD design and stress analysis through major engineering projects. Strong multitasking skills demonstrated by 5 years of managing Western Union, FedEx, and retail operations simultaneously. Skilled in problem-solving, team collaboration, and sustainable product development ,with a passion for contributing to innovative engineering solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Agent
INVESTISSEMENTS HADICAN INC.
07.2020 - Current
Western Union
- Handled money transfers, bill payments, and compliance with financial regulations, ensuring accurate and secure transactions.
- Assisted customers with international and domestic transactions, adhering to anti-money laundering (AML) policies.
- Resolved transaction issues efficiently, maintaining excellent service ratings and building customer loyalty.
FedEx Shipping Services
- Managed FedEx package processing, including shipping, drop-offs, and tracking, ensuring on-time deliveries and customer satisfaction.
- Coordinated logistics, processed payments, and resolved shipment-related problems to meet deadlines.
- Maintained thorough records of transactions and followed company policies for package handling.
Tobacco Sales & Store Operations
- Delivered knowledgeable and attentive customer service, promoting products and meeting daily sales goals.
- Handled cash, processed sales, and maintained inventory accuracy while balancing multitasking demands.
- Contributed to overall store operations by training new staff in multitasking between retail sales and service counters.
Education
Bachelor of Science - Mechanical Engineering
Concordia University
Montreal, QC12-2025
Diplome D'études Collégiales (DEC) - Sciences Pures Et Appliquées
Collège Ahuntsic
Montreal, QC05-2022
Skills
- Engineering Design: SolidWorks (3D CAD modeling, assembly, and drawing), AutoCAD, Design optimization
- Analysis and Simulation: Finite Element Analysis (FEA), Stress analysis
- Software & Tools: MATLAB, ANSYS, LabVIEW, MS Excel
- Programming Languages: Python, C
- Manufacturing : 3D printing, Prototyping, Product design and development
- Life Cycle Analysis: Environmental impact assessment and sustainability
- Project Management: Competitor analysis, Design documentation, Collaborative teamwork
- Multitasking and Customer Service: Western Union and FedEx services, Retail sales operations
Languages
French
Native or Bilingual
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
- WHMIS for Laboratory Personnel
- Western Union : Anti-money laundering (AML) and CFT regulations , Financial Intelligence Unit (FIU)
Timeline
Sales Agent
INVESTISSEMENTS HADICAN INC.
07.2020 - Current
Bachelor of Science - Mechanical Engineering
Concordia University
Diplome D'études Collégiales (DEC) - Sciences Pures Et Appliquées
Collège Ahuntsic
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