Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ali Chami

Laval

Summary

Operations professional with strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Director of Operations

Posh Properties
06.2024 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Defined, implemented, and revised operational policies and guidelines.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
  • Assisted in recruiting, hiring and training of team members.

Regional Operations Manager

AMC Telecom S.A.R.L
03.2014 - 04.2024
  • Company Overview: www.amc-tel.net
  • Directs activities and operations by scheduling and assigning work, determining methods for doing work
  • Checking quality of work, and monitoring workflow to ensure timely completion of activities
  • Prepares long and short-term budgets and work plans used in implementation of Board of Directors objectives
  • Monitors adherence to budgets and work plans to ensure objectives are met
  • Evaluates viability of new technology and service offerings for continued company development and expansion
  • Follow with the commercial team and directs them on daily basis
  • Coordinate with the technical team manager (Noc) to ensure the best quality and service offered to our partners
  • Coordinate with the finance and billing departments to ensure the security of cash flow
  • Contracts renewal on yearly basis (Operators and Carriers)
  • Expanded the customer base and increased sales by 70% via new collaborations with International operators
  • Www.amc-tel.net

Business Development Officer

Boecker Public Safety
12.2011 - 01.2014
  • Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports and cyclical sales meetings
  • Manage the sales function, operational performance reporting and creating an environment where customer service can flourish
  • Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls and meeting agreed targets
  • Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort)
  • Ensure that all sales representative activities are in accordance with the guidelines of the Company
  • Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team
  • Personally observe the performance of the sales team in the field on a regular basis
  • Developing relationships with clients
  • Identifying and reporting on business opportunities in target markets

Sales & Marketing Officer

MedGulf Insurance
05.2010 - 11.2011
  • Servicing existing clients
  • Maintain regular contact with clients
  • Developing client relationships
  • Customize programs to cover client risks
  • Creating and presenting sales performance reports

Intern

Banque du Liban
01.2009 - 01.2010

Education

Bachelor in Business Administration & Management -

Saint Joseph University (U.S.J)
01.2010

English Proficiency Courses -

George Town University
01.2008

French Baccalaureate - Socio-economie

Lycee Notre Dame
01.2007

Elementary & high school diploma -

Lycee Notre Dame
01.2001

Skills

  • Business Operations
  • Strategic planning
  • Process improvement
  • Team leadership
  • Operational efficiency
  • Cost control

Certification

ISO 9001:2008 Certificate of Quality Management System Awareness, ISO LIBAN Inc., 01/01/12

Languages

Lebanese-Arabic
English
French

Timeline

Director of Operations

Posh Properties
06.2024 - Current

Regional Operations Manager

AMC Telecom S.A.R.L
03.2014 - 04.2024

Business Development Officer

Boecker Public Safety
12.2011 - 01.2014

Sales & Marketing Officer

MedGulf Insurance
05.2010 - 11.2011

Intern

Banque du Liban
01.2009 - 01.2010

English Proficiency Courses -

George Town University

French Baccalaureate - Socio-economie

Lycee Notre Dame

Elementary & high school diploma -

Lycee Notre Dame

Bachelor in Business Administration & Management -

Saint Joseph University (U.S.J)

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Ali Chami