Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier
ALI ALZEIN

ALI ALZEIN

Ottawa,ON

Summary

Dynamic and customer-focused professional with experience at FLOORENO, excelling in cash handling and fostering strong customer relationships. Proven leadership and communication skills enhanced customer satisfaction and loyalty. Proficient in Microsoft Excel, contributing to operational efficiency and accurate financial management. Recognized for resolving complaints effectively, driving repeat business and store success.

Overview

4
4
years of professional experience

Work History

Cashier

FLOORENO
09.2023 - Current
  • Welcomed customers entering store.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Identified customer needs and recommended items that enhanced revenue.

Sales and Marketing Assistant

LC Waikiki
01.2021 - 08.2022
  • Assisted call-in customers with questions and orders.
  • Boosted sales revenue by developing and implementing targeted marketing strategies.
  • Coordinated trade shows and events to showcase products, resulting in increased customer engagement and potential business opportunities.
  • Enhanced client relationships through regular communication, addressing concerns, and providing prompt solutions.
  • Developed strong relationships with vendors and negotiated contracts, achieving cost savings on promotional materials purchases.
  • Supported sales team by providing timely updates on inventory levels, ensuring adequate stock availability for meeting customer demands.

Education

Bachelor Of Business Economics - Economics

Lebanese International University
Lebanon
01.2023

Skills

    Technical skills:

    ● Leadership

    ●Communication

    ●Market research

    ●Economics management

    Microsoft:

    ● word

    ●Excel

    ●PowerPoint

    Photographer

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Cashier

FLOORENO
09.2023 - Current

Sales and Marketing Assistant

LC Waikiki
01.2021 - 08.2022

Bachelor Of Business Economics - Economics

Lebanese International University

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ALI ALZEIN