Ali Alif
Sherbrooke,QC
Summary
With over 10 years of experience as a Quality Assurance Analyst, IT Technician, and Front-End Developer, I bring a versatile skill set acquired across diverse industries including energy, real estate, and solution development. Known for my strong team spirit, problem-solving ability, and analytical mindset, I have successfully contributed to the delivery and quality assurance of web platforms, web applications, and mobile apps. My background enables me to ensure high standards in software quality, user experience, and functionality through both manual and automated testing in Agile environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
QA Quality Assurance Analyst
CoreLogic/ Prospects Inc
01.2023 - Current
- As a QA analyst on this project, I contributed to the creation of test environments, the development of guides, test plans, and the reusable test repository, as well as the configuration of the Jira XRAY table to enable efficient test management.
- Analyze technical and functional requirements
- Contribute to the development of quality assurance processes and procedures.
- Analyze and implement the best method to perform end-to-end testing.
- Create technical guide documents for the QA team on Jira- Confluence
- Write test plans for each new iOS & Android mobile app on XRAY Jira
- Write test cases for each new iOS & Android mobile application (Board) (on) XRAY Jira
- Execute tests for each (Board) on BrowserStack-Appium iOS & Android and CRM
- Report bugs on Jira and follow up with the development team
- Write QA test reports
- Use Postman to test (backend) APIs.
- Write and execute backend test cases on complex systems, requiring an understanding of QSL
- Environments : Jira, Agile Scrum, REST API, Browser-Stack, Appium, AWS Device Farm, Web Application (AWS-Cloud), CRM, Postman, PostgreSQL.
Quality Assurance Analyst – QA
Ville de Montréal Projet Parcours
02.2022 - 01.2023
- As the Quality Assurance Analyst (QA) on this project, played a crucial role in the backend testing. I developed the test plan, wrote the test cases, created the test repository, and generated test reports. In addition, he has carried out tests on different environments to ensure the quality and reliability of the Backend.
- Analyze technical and functional requirements
- Contribute to the development of quality assurance processes and procedures.
- Write test plans for each new function
- Write test cases for each new function
- Run manual and automated tests
- Write and execute backend test cases on complex systems, requiring an understanding of QSL
- Test APIs> Use Postman to send HTTP requests to API endpoints
- Use Postman to send HTTP requests to API endpoints
- Test the responsiveness of the application by simulating high load situations.
- Verify the usability and usability of the user interface by performing usability testing.
- Check compatibility with different web browsers (Chrome, Firefox, Safari, etc.).
- Perform regression testing to ensure that a new feature has not introduced bugs into existing features.
- Report bugs on Jira and follow up with the development team
- Write QA test reports and presentation to the team for each release
- Environments : Jira, Agile Scrum, Robot Frame, Web Application (Google-Cloud), CRM, Postman, PostgreSQL.
Quality Assurance Analyst – QA
Hydro Québec MDMS Project- Energy-IP
10.2021 - 12.2021
- As the Quality Assurance (QA) manager on this project, played a critical role in the backend testing. I used SQL and Postman to check data consistency and test APIs. he developed the test plan, wrote the test cases, and executed the tests on different environments to ensure the quality and reliability of the Backend.
- Analyze technical and functional requirements
- Contribute to the development of quality assurance processes and procedures.
- Analyze and implement the best method to perform end-to-end testing.
- Write and execute backend test cases on complex systems, requiring a deep understanding of technical architecture and business objectives.
- Write the test plan based on the functional documents.
- Environments : Jira, Agile Scrum, Web Application (NET), CRM Salesforce, Postman, PostgreSQL.
Quality Assurance Analyst – QA
BRP Multiple BOSS Web and Salesforce projects
04.2021 - 09.2021
- As the Quality Assurance (QA) manager of the BRP project, played a pivotal role in the automation testing. I created test plans, wrote automation test cases, ran the tests on different environments, and generated detailed reports to ensure the quality and reliability of the project.
- Analyze complex functional requirements
- Write test cases to verify the compliance of the application with the requirements imposed.
- Define and maintain test cases
- Manage automated tests (modification, execution, debugging)
- Design efficient automated test scripts with maximization, reusability, and maintainability goals
- Report bugs to the development team
- Collaborate on several projects and with several international teams (3 to 4 teams)
- Environments : Jira, Agile Scrum, TestSavvy, Anguler, Javascript, Web Application, CRM Salesforce
Frontend Specialist Developer
Marketing Auto Inc.
02.2020 - 04.2021
- Develop the architecture of the front-end of websites
- Design user interactions on websites
- Ensure multi-platform optimization for cell phones
- Ensure application responsiveness
- Work collaboratively with graphic designers for website content
- Leading end-to-end projects from design to delivery
- Design and develop application program interfaces (APIs)
- Meeting technical needs as well as consumer needs
- Keep abreast of developments related to Web applications and programming languages
- Design UI/UX screens
- Environments : Jira, Agile Scrum, ReactJS, VM, Web Application, Salesforce CRM
Quality Assurance Analyst
Wolters Kluwer
08.2017 - 02.2020
- Perform testing and writing test cases for new software modules before they are released to customers
- Analyze requirements, complex or not, and write test cases in English and French to verify the compliance of the application with the requirements imposed
- Create technical documents in collaboration with the programmer to support certain test scenarios for complex features
- Document any anomalies encountered during the test in a clear and concise manner
- Update test cases for changes
- Perform testing based on the quality control lifecycle
- Perform complex Peer Review features and make observations on the quality of test scenarios.
- Design and develop automated tests that are compatible with the testing framework.
- Environments : Jira, Agile Scrum, Power BI, TestRail, VM, Web Application (Azure- Cloud), CRM, Salesforce CRM
IT Consultant
CG/BMO
02.2017 - 08.2017
- Diagnose and resolve incidents as well as service requests reported by the customer (by phone, remote access and email)
- Rely on the appropriate tools to diagnose and resolve activities (remote control, knowledge base, tele-ticketing tool and communication tools)
- Log and document troubleshooting steps and resolution activities in the incident management tool
- Diagnose and resolve technical problems with hardware and software (printers, web browsers, Microsoft Office suite, etc.)
- Troubleshoot issues in different Microsoft Windows operating software and iOS devices
- Monitor incidents until they are resolved
- Follow the standard procedures of the help desk
- Assign unresolved incidents or service requests to the appropriate support team as well as identify and prioritize incidents requiring urgent attention and action
- Stay on top of information systems, changes and updates
Front-end Developer
SmartWeb
02.2014 - 02.2017
- Develop the architecture of the front-end of web pages
- Design user interactions on web pages
- Ensure dynamic cross-platform optimization of cell phones
- Ensure application responsiveness
- Work with graphic designers at the web browser level
- Design UI/UX screens
- Coded using HTML, CSS, and JavaScript to develop features for both mobile and desktop platforms.
- Worked closely with UX/UI designers to translate their designs into functional web applications.
IT Consultant - Customer Service & Sales
Rogers Wireless ICT Canada, SYKES
02.2014 - 02.2017
- Build and connect with customers by providing fast and exceptional sales and service
- Work with customers to identify their needs and suggest the best solutions
- Resolve customer issues quickly and using good judgment
- Keep up to date with Rogers company products, services and promotions as well as telecommunications industry policies
- Act as an ambassador for Rogers by professionally representing the organization in accordance with standardized value
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Arts - Computer Science, Major in Programming
Bishop’s University
Sherbrooke, QC01.2013
College Diploma - Business and Accounting
Karachi Government College
Karachi Pakistan 01.2004
Skills
- Technical skills
- Office 365
- AWS Cloud services
- API's
- Active directory
- Atlassian -Jira -Confluence
- XRAY - Cloud Jira Plugin
- TestRail – Cloud Jira Plugin
- SQL databases (PostgreSQL, MySQL)
- Microsoft VS Code
- IntelliJ
- Eclipse
- Selenium
- Postman
- Appium
- IT Domains
- Telecommunications
- AI Business Intelligence
- Microsoft Copilot, Azure AI
- Google Cloud AI/Gemini
- Open AI
- Data Analytics (SQL Power BI)
- Technical Support
- Computer Network Administration
- Jira/Confluence Administration and Interactions
- XRAY Test management and Administration Interactions
- TDD and BDD
- TestRail Administration and Interactions
- ICT Customer Service
- KPI and Power BI statistical analysis
- Other relevant skills
- Leadership Skills
- Analytical skills
- Communications Management
- Problem solving
- Defining Requirements
- Document Management
Certification
- Customer Service Training at ICT Marketing Canada, Sykes - 2014
- Xcode - SWIFT 4.0 Université Bishop’s/Udemy – 2015
- Office 365 Administration - Udemy – 2016
- Atlassian Jira-Confluence Admin support – 2016
- Word press, HTML5, CSS, php, Sql—Université Bishop’s – 2015
- Microsoft Azure Guide + AZ-900 Preparation - Udemy – 2015
- JS - Udemy – 2019
- Python - Udemy – 2018
- AWS Solutions Architect - 2022
- AWS Data Pipeline - 2023
- AWS DevOps Tools – 2023
- AWS Device Farm – 2023
- AWS Monitoring Service – 2023
Languages
English
Full Professional
French
Professional Working
Persian
Native or Bilingual
Timeline
QA Quality Assurance Analyst
CoreLogic/ Prospects Inc
01.2023 - Current
Quality Assurance Analyst – QA
Ville de Montréal Projet Parcours
02.2022 - 01.2023
Quality Assurance Analyst – QA
Hydro Québec MDMS Project- Energy-IP
10.2021 - 12.2021
Quality Assurance Analyst – QA
BRP Multiple BOSS Web and Salesforce projects
04.2021 - 09.2021
Frontend Specialist Developer
Marketing Auto Inc.
02.2020 - 04.2021
Quality Assurance Analyst
Wolters Kluwer
08.2017 - 02.2020
IT Consultant
CG/BMO
02.2017 - 08.2017
Front-end Developer
SmartWeb
02.2014 - 02.2017
IT Consultant - Customer Service & Sales
Rogers Wireless ICT Canada, SYKES
02.2014 - 02.2017
Bachelor of Arts - Computer Science, Major in Programming
Bishop’s University
College Diploma - Business and Accounting
Karachi Government College