Ali Al Busaidy
General cleaning and carpet care over 3 years experience
Toronto,ON
Summary
Adept at transforming challenges into solutions, I leveraged my problem-solving skills at Cosmos Carpet Care to enhance team efficiency and customer satisfaction. My experience as a Chef at BBQ Muscat showcases my ability to improve service quality through feedback. Skilled in customer service and teamwork, I consistently exceed employer expectations without compromising on safety or professionalism.
Overview
10
10
years of professional experience
Work History
Cleaning and Construction
Cosmos Carpet Care
12.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Chef
BBQ Muscat
03.2020 - 07.2023
- Responded to customer feedback, improving menu offerings and service quality.
- Implemented strict food safety protocols by monitoring kitchen sanitation practices.
- Streamlined kitchen operations by organizing workflow and maintaining cleanliness.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Driver, Warehouse Orders
Oasis Oman
06.2018 - 06.2020
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Customer Service Representative
Jabel Sifa Hotel
02.2015 - 07.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Associate's Degree - IT Network Security
Modern College Of Business And Science
Muscat, Oman09.2021
Diploma - High School
Al Sult Bin Malik
Muscat, Oman07.2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Organization and time management
- Active listening
- Problem resolution
Languages
English
Native or Bilingual
Arabic
Limited Working
Swahili
Full Professional
Certification
In recognition of active learning based programming covering on 2016. Certified in Spelling Bee competition
Timeline
Cleaning and Construction
Cosmos Carpet Care
12.2024 - 02.2025
Chef
BBQ Muscat
03.2020 - 07.2023
Driver, Warehouse Orders
Oasis Oman
06.2018 - 06.2020
Customer Service Representative
Jabel Sifa Hotel
02.2015 - 07.2018
Associate's Degree - IT Network Security
Modern College Of Business And Science
Diploma - High School
Al Sult Bin Malik
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