Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ali Al-Zeir

Mississauga,ON

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

7
7
years of professional experience

Work History

Sales Manager

WOW VAPE!
11.2022 - Current
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Sold on average $2,000 in revenue daily
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained an amazing customer relationship resulting in 500+ google reviews all of which being 5 stars making the business the highest ranked vape shop in the Toronto area
  • Created schedules that fit the employees timing allowing for employee satisfaction

Manager

Green Leaf Fine Foods
11.2020 - 07.2022
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.

Sales Associate

LCD R US
06.2017 - 11.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Contributed to sales growth by effectively upselling and cross-selling products based on customers'' needs and preferences.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
  • Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain optimal product availability.
  • Conducted product demonstrations for customers, showcasing features and benefits while answering questions to facilitate informed purchasing decisions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

BBA - Accounting And Finance

McMaster University
Hamilton, ON
04.2026

High School Diploma -

John Fraser Secondary School
Mississauga, ON
06.2020

Skills

  • Account Management
  • Profitability Optimization
  • Lead Generation
  • Revenue Forecasting
  • Sales Operation
  • Communication

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Sales Manager

WOW VAPE!
11.2022 - Current

Manager

Green Leaf Fine Foods
11.2020 - 07.2022

Sales Associate

LCD R US
06.2017 - 11.2019

BBA - Accounting And Finance

McMaster University

High School Diploma -

John Fraser Secondary School
Ali Al-Zeir