Ali Al-Jaberi
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
4
4
years of professional experience
Work History
Apprentice Mechanic
T & M BiloDäckservice
Tyresö, Sweden
01.2024 - 06.2024
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
- Took assessments to prove knowledge base and skills.
- Observed senior mechanics completing major repairs.
- Answered shop phone and talked with customers about repair progress, changes to plans or necessary supplies.
- Increased overall shop efficiency by assisting with parts inventory management, tracking orders, and maintaining proper stock levels.
- Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
Sales Representative
SalesGamma Marketing Inc.
Toronto, ON
01.2023 - 06.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Team Leader
Lux Detailers
Toronto, ON
12.2021 - 12.2022
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Continuously monitored industry trends and best practices so as to stay on top of latest advancements within the car detailing field, and adapt them into our own workflow as appropriate.
- Trained new employees in proper detailing procedures, ensuring consistent quality across the team.
Cashier
Shell Gas Station
Toronto
02.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Wexford Collegiate School For The Arts
Toronto, ON06.2023
Skills
- Tire Services
- Car maintenance and repairs
- Expertise in detailing
- Technical aptitude
- Customer Service
- Hand tools
- Quality Control Analysis
- Computer Skills
- Team Leadership
- Negotiation
- Customer Relationship Building
- Interpersonal communication skills
- Upselling and Cross Selling
- People Management
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Limited Working
Timeline
Apprentice Mechanic
T & M BiloDäckservice
01.2024 - 06.2024
Sales Representative
SalesGamma Marketing Inc.
01.2023 - 06.2023
Team Leader
Lux Detailers
12.2021 - 12.2022
Cashier
Shell Gas Station
02.2020 - 08.2020
High School Diploma -
Wexford Collegiate School For The Arts