Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MARISSA DONALD

Barrie,ON

Summary

Dedicated Law Clerk with conscientious nature, respect for deadlines and advanced legal research skill. Proven to anticipate diverse needs of legal teams. Attentive Customer Service Representative with 7 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player. Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

10
10
years of professional experience

Work History

Hairstylist & Makeup Artist

Owner Operator Independent
04.2020 - Current
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Owner/Operator

EAST Lounge
11.2020 - 06.2022
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Administrative Assistant

D.M.O.A Construction
10.2016 - 11.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Sales Representative

Garage
09.2014 - 11.2016
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Cashier

McDonalds
10.2014 - 02.2016
  • Maintained a clean and comfortable environment for customers
  • Carried out cashier duties while providing exceptional customer service
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Identified issues, analyzed information and provided solutions to problems.

Education

Law And Justice

TRIOS College – Law Clerk Program
Toronto, ON
06.2024

Law And Justice Studies

Cardinal Newman Catholic High School
Stoney Creek, ON
06.2017

Skills

  • Take pride in offering excellent customer service and ensuring satisfaction
  • Experienced in positions that enhance companies sales
  • Outstanding communication, teamwork and leadership skills
  • Demonstrate good interpersonal skills when dealing with customers, staff and management

References

Available Upon Request

Timeline

Owner/Operator

EAST Lounge
11.2020 - 06.2022

Hairstylist & Makeup Artist

Owner Operator Independent
04.2020 - Current

Administrative Assistant

D.M.O.A Construction
10.2016 - 11.2020

Cashier

McDonalds
10.2014 - 02.2016

Sales Representative

Garage
09.2014 - 11.2016

Law And Justice

TRIOS College – Law Clerk Program

Law And Justice Studies

Cardinal Newman Catholic High School

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MARISSA DONALD