Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
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Ali Adil

VICTORIA,British Columbia

Summary

Recent Applied Computer Science graduate from Dalhousie University with strong customer service, teamwork, and problem-solving skills. Experienced working in fast-paced, public-facing environments through campus safety and student support roles, handling conflict resolution, access control, and clear communication. Reliable, detail-oriented, and quick to learn, with a strong work ethic and flexibility to support team operations in retail and food service settings.

Overview

3
3
years of professional experience

Work History

Community Safety Team (CST) Member

Dalhousie University
Halifax, Nova Scotia
08.2024 - 12.2025

Mediated student conflicts, ensuring fair resolutions and a safe, inclusive environment.

Conducted access control by verifying student entry into residence buildings for safety compliance.

Reported and documented incidents accurately to promote accountability and follow-up.

Programming Assistant

Dalhousie University
Halifax, Nova Scotia
09.2023 - 12.2025

Facilitated transition for first-year students, offering continuous guidance and support.

Conducted workshops and provided one-on-one assistance to enhance academic and extracurricular involvement.

Coordinated monthly community events to foster connection, inclusion, and student engagement.

IT Support & Hardware Intern

Earth Gate Computers
Dubai, UAE
05.2023 - 08.2023

Diagnosed and repaired Acer and Dell laptops by disassembling systems and replacing defective components.

Verified functionality using BIOS/UEFI diagnostics and manufacturer utilities to ensure optimal performance.

Installed drivers, updated firmware, and configured system software with Device Manager and Windows Update.

Education

Bachelor of Applied Computer Science - Computer Science

Dalhousie University
Halifax, Nova Scotia
12-2025

Skills

  • Conflict resolution
  • Technical support
  • Systems diagnostics
  • Event coordination
  • Programming assistance
  • Team collaboration
  • Team management
  • Verbal communication
  • Problem-solving
  • User training
  • FLUENT IN English and Arabic
  • Peer mentoring

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Community Safety Team (CST) Member

Dalhousie University
08.2024 - 12.2025

Programming Assistant

Dalhousie University
09.2023 - 12.2025

IT Support & Hardware Intern

Earth Gate Computers
05.2023 - 08.2023

Bachelor of Applied Computer Science - Computer Science

Dalhousie University
Ali Adil