
Recent Applied Computer Science graduate from Dalhousie University with strong customer service, teamwork, and problem-solving skills. Experienced working in fast-paced, public-facing environments through campus safety and student support roles, handling conflict resolution, access control, and clear communication. Reliable, detail-oriented, and quick to learn, with a strong work ethic and flexibility to support team operations in retail and food service settings.
Mediated student conflicts, ensuring fair resolutions and a safe, inclusive environment.
Conducted access control by verifying student entry into residence buildings for safety compliance.
Reported and documented incidents accurately to promote accountability and follow-up.
Facilitated transition for first-year students, offering continuous guidance and support.
Conducted workshops and provided one-on-one assistance to enhance academic and extracurricular involvement.
Coordinated monthly community events to foster connection, inclusion, and student engagement.
Diagnosed and repaired Acer and Dell laptops by disassembling systems and replacing defective components.
Verified functionality using BIOS/UEFI diagnostics and manufacturer utilities to ensure optimal performance.
Installed drivers, updated firmware, and configured system software with Device Manager and Windows Update.