ALHERI BINGI

• Account Management: Managing a portfolio of 100 high-value client accounts while overseeing their successful retention, revenue expansion and day-to-day smooth running of these accounts.
• New Business: Prospecting and conversion of non-customers to current customers to boost company market share by 30%.
• Team Leadership: Supervised a team of 20 account support representatives in various departments such as technical, billing, contracts, supplies and logistics providing guidance and support to drive productivity and meet client daily to quarterly objectives.

Tools: SalesForce, Microsoft Suite, Pricing/Contract tools; Preo, Valuquix,

• Founded and established a complex international business model for a successful African Batik wall art business specializing in sourcing, designing and selling unique handcrafted batik art pieces within 1 year.
• Public Speaking: Mentoring and Coaching 5 young business professionals and students quarterly.
• Established strong partnerships with key industry players for greater market presence.

Tools: Quickbooks, Excel

• Account Management: Successfully managed a portfolio of Key Accounts resulting in a customer satisfaction rating of 98% YoY and an increase in customer retention quarterly by 35%.
• Revenue Growth: Developed and executed strategic account plants that led to 20% increase in territorial annual revenue from key accounts exceeding sales target by 25%.
• Market Analysis: Conducted in-depth market research and competitor analysis to identify market trends, new business opportunities which are instrumental in developing successful account strategies.

Tools: SalesForce, Microsoft Suite, Pricing/Contract tools; Preo, Valuquix,

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• Project Management: Led cross-functional teams to ensure successful delivery of clients’ projects on time and within budget, resulting in 98% project completion rate.
• Team Leadership: Acted as team leader in group projects, delegating tasks and providing feedback to team mates.
• Customer Communication: Developed strong relationships with clients through regular communication and personalized service for increased loyalty.

Tools: SalesForce, Microsoft Suite, Pricing/Contract tools; Preo, Valuquix,

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Offered friendly and efficient service to over 200 assigned customers, handled challenging situations with ease.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Exceeded goals through effective task prioritization and great work ethic.

• Business Growth and Revenue: Spearheaded the establishment of House of Dangana from an idea to a lucrative enterprise, achieving an average YoY revenue growth of 20% over 5 years.
• Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
• Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.