Alhassane Diallo
Gatineau,QC
Summary
Dynamic and results-driven sales professional with over 9 years of diverse experience in finance, risk management, collections, and procurement. Seeking a challenging sales position to leverage my expertise in customer relationship management, strategic planning, and revenue growth to contribute to a forward-thinking organization.
Overview
9
9
years of professional experience
Work History
Manager, Indirect Credit Risk
Scotiabank
04.2021 - 10.2023
- Supervised the adjudication of indirect loans and leases, escalating exception credits as needed
- Identified and recommended improvements to Retail Lending processes and policies
- Maintained customer relationships, ensuring quality service and addressing dealer concerns
- Ensured compliance with legislative, compliance, and regulatory requirements.
- Legislative / compliance / regulatory requirements
Collections Advisor
Scotiabank
12.2019 - 04.2021
- Conducted payment collection activities to optimize delinquency ratios and minimize loan losses
- Made sound decisions on payment terms, settlements, and adhered to bank policies
- Managed payment-related inquiries, concerns, and arrangements
- Offered customer assistance tools to bring accounts up to date and reduce future delinquencies.
Procurement Manager
Institut René Lévesque
01.2018 - 09.2019
- Developed and monitored the execution of the office's procurement plan within budget
- Prepared Bidding Documents (DAO) and ensured the quality of technical specifications
- Organized and participated in tender opening and evaluation sessions
- Produced monthly reports and contributed to quarterly financial monitoring reports.
Investment Promotion Assistant
Presidency of the Republic
07.2017 - 01.2018
- Promoted private investment to local and foreign investors
- Qualified potential investors based on credibility and organized meetings
- Assisted investors in completing required paperwork for investing in Guinea
- Collaborated with monitoring and evaluation service throughout the process.
Account Manager
Tribeca Merchants
09.2016 - 05.2017
- Presented point-of-sale software demonstrations to potential customers
- Prospected new businesses using various networking techniques
- Developed and implemented sales strategy to achieve personal and corporate goals
- Provided accurate proposals, including hardware and processingservices.
Senior Funding Specialist / Consultant
Capify
05.2016 - 09.2016
- Built and maintained strong relationships with customers, providing them with detailed information about short-term loan products and services.
- Assisted customers in completing loan applications accurately, ensuring all necessary documentation were collected and verified.
- Worked closely with the underwriting team to expedite the loan approval process, ensuring compliance with company policies and regulatory requirements.
- Provided exceptional customer service by addressing customer inquiries, resolving issues promptly, and offering solutions to meet their financial needs.
AVP Business Solutions Consultant / Clover Specialist
Bank of America Merchant Services
10.2014 - 04.2016
- Managed a portfolio of over 500 clients and four metro partnerships
- Assisted clients in growing and managing their businesses using Clover solutions
- Provided payment solutions tailored to clients' needs.
- Recognized for Top Recurring Revenue of 151% in 2015
Education
Bachelor of Science - Finance
Oakwood University
Huntsville, Alabama, USA 05.2014
Skills
- Fluent in English and French, enabling effective communication with a diverse customer base
- Over 9 years of professional experience, with the ability to quickly adapt to new sales environments
- Exceptional organizational and time management skills, crucial for managing sales pipelines and meeting targets
- Excellent customer service skills, with a strong focus on understanding and addressing customer needs
- Strong oral and written communication abilities, adept at probing for additional details to uncover sales opportunities
- Proven problem-solving skills, with the ability to manage sales tasks within project timelines and budgets
- Advanced proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook) to create impactful sales presentations and reports
- Skilled in using CRM systems such as Intralink, TCS, CACS, Salesforce, and Betti to manage customer relationships and sales processes
- Highly determined and self-motivated, capable of handling multiple sales tasks simultaneously with minimal supervision
- Detail-oriented and goal-driven, with excellent interpersonal skills for building strong customer relationships
- Outstanding negotiation skills, able to handle conflicts and close sales deals effectively
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Manager, Indirect Credit Risk
Scotiabank
04.2021 - 10.2023
Collections Advisor
Scotiabank
12.2019 - 04.2021
Procurement Manager
Institut René Lévesque
01.2018 - 09.2019
Investment Promotion Assistant
Presidency of the Republic
07.2017 - 01.2018
Account Manager
Tribeca Merchants
09.2016 - 05.2017
Senior Funding Specialist / Consultant
Capify
05.2016 - 09.2016
AVP Business Solutions Consultant / Clover Specialist
Bank of America Merchant Services
10.2014 - 04.2016
Bachelor of Science - Finance
Oakwood University
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