Summary
Overview
Work History
Education
Skills
Timeline
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ALHASSAN ADAMU

Montreal,Canada

Summary

I am dedicated and reliable hard working with an exceptional working ethic and pays attention to the importance of products and their safety. I am knowledgeable about food preparation and keeping and maintaining a dining space. Also, I'm knowledgeable about computers because I studied BSc. Computer Science. I can work independently with little or no supervision, am a team player, and have the ability to motivate team members to work diligently.

Overview

10
10
years of professional experience

Work History

Housekeeper

DoubleTree Hotel by Hilton Point Claire
MONTREAL, Quebec
01.2023 - Current
  • Make sure the hotel is clean.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Delivered requested items such as extra pillows or blankets to guest rooms.

System Administrator

Driver and Vehicle Licensing Authority
Kumasi, Ghana
01.2020 - 01.2022
  • Planned, tested and supported high-availability infrastructures.
  • Consulted users to determine areas in need of improvement.
  • Resolved complex technical problems within established service level agreements.
  • Conducted research on emerging technologies in order to identify opportunities for improvement.
  • Collaborated with IT teams to design and improve the network architecture, enhancing overall performance and reliability.

Maintenance Technician

Vodafone Ghana
Kumasi, Ghana
12.2017 - 11.2019
  • Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
  • Assisted in the installation of new machinery and equipment.
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.
  • Installed equipment to improve energy or operational efficiency of residential or commercial buildings.

Customer Service Representative

MTN
Kumasi, Ghana
07.2015 - 08.2017
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Developed strong customer relationships to encourage repeat business.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

Education

BSC. - COMPUTER SCIENCE

UNIVERSITY FOR DEVELOPMENT STUDIES
07.2020

DIPLOMA - COMPUTER HARDWARE & ENGINEERING

I.C.L DIPLOMA COLLEGE
07.2013

Skills

  • Cleaning techniques
  • Inventory management
  • Guest relations
  • Maintenance reporting
  • Time management
  • Problem solving
  • Effective communication
  • Customer service
  • Organizational skills
  • Team collaboration

Timeline

Housekeeper

DoubleTree Hotel by Hilton Point Claire
01.2023 - Current

System Administrator

Driver and Vehicle Licensing Authority
01.2020 - 01.2022

Maintenance Technician

Vodafone Ghana
12.2017 - 11.2019

Customer Service Representative

MTN
07.2015 - 08.2017

BSC. - COMPUTER SCIENCE

UNIVERSITY FOR DEVELOPMENT STUDIES

DIPLOMA - COMPUTER HARDWARE & ENGINEERING

I.C.L DIPLOMA COLLEGE

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