Al Gabriel Concepcion
Windsor,ON
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Hardworking and passionate job seeker with strong organizational skills eager to secure budtender position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Educator/Key Holder
Tokyo Smoke
07.2021 - Current
- Deal with guests regardless of cannabis experience
- Answer questions and provide recommendations regarding cannabis and cannabis related products
- Provide other resources that might potentially increase guest’s overall cannabis experience
- Cash register and payment modules troubleshooting
- Provide accurate values regarding products guests are interested in
- Research to increase overall product knowledge and for-see future products that might be carried in store
- Closing and opening responsibilities
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising
- Streamlined opening and closing procedures as integral member of store staff
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Colombus worker/ Shirt press operator
Vistaprint
08.2020 - 01.2021
- Handled pre processed goods and prepared them for press
- Handled a shirt press/barcode scanner to ensure unfinished goods are matching with order
- Worked continental shifts
Finishing Manufacturing
International Nutrient Technologies
10.2019 - 06.2020
- Handled pharmaceutical products
- Handled sorting equipment for 12 hour shifts
- Completed written reports
Customer Service Representative
HGS Canada
08.2018 - 08.2019
- Handled escalated calls from customers
- Used soft skills to deescalate unsatisfied customers
- Handled chat support for agents with questions regarding situations on the call centre floor
Line Production Worker
TRQSS
05.2013 - 12.2015
- Handled an automated line with stocking responsibilities to meet team work oriented goals
Sales Associate
Stitches
12.2012 - 02.2013
- Handled branch inventory
- General retail responsibilities such as customer service and replacement of stock in the retail branch
General Labourer
Shuckra of North America
05.2012 - 09.2012
- Handled materials for manufacturing lumbar systems in car seating
General Labourer
PAPS Plastics
03.2012 - 05.2012
- Handled raw materials for processing and handled finished products
Education
Bachelor of Arts - Marketing Management
New Era University
Quezon City12.2015
High School Diploma -
St. Joseph's Catholic Highschool
Windsor, ON06.2011
Skills
- Microsoft excel
- Microsoft Office
- Microsoft Outlook
- Manufacturing
- Live Chat
- Technical Support
- Event Planning
- Troubleshooting
- Retail Sales
- Presentation Skills
- Merchandising
- Microsoft Powerpoint
- Employee Oversight
- Corrective Actions
- Organize Inventory
- Sales Quotas
Timeline
Educator/Key Holder
Tokyo Smoke
07.2021 - Current
Colombus worker/ Shirt press operator
Vistaprint
08.2020 - 01.2021
Finishing Manufacturing
International Nutrient Technologies
10.2019 - 06.2020
Customer Service Representative
HGS Canada
08.2018 - 08.2019
Line Production Worker
TRQSS
05.2013 - 12.2015
Sales Associate
Stitches
12.2012 - 02.2013
General Labourer
Shuckra of North America
05.2012 - 09.2012
General Labourer
PAPS Plastics
03.2012 - 05.2012
Bachelor of Arts - Marketing Management
New Era University
High School Diploma -
St. Joseph's Catholic Highschool
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