Alfredo Pedraza JR
Los Angeles
Summary
With over 10 years' experience in customer service, fleet maintenance and shipping. Strong communication, positive attitude, team collaboration and always a team player, willing to help reach goals. 6 years' experience in the glass industry, knowledge on the procedures, attention to detail and quality. Highly motivated to always seek ways of improvement, efficiency, and customer satisfaction. No problem too big to fix or overcome. How can we be better?
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Coordinator
West Coast Glass Products
Cerritos
03.2020 - Current
- Coordinated daily routes for efficient delivery in Southern California
- Coordinate outbound shipments( U.S & Canada)
- Provided customer service to address inquiries and resolve issues
- Optimizes orders for crating(Breakdown)
- Shipment Quoting(LTL, Dedicated, HOT SHOT)
- Managed fleet maintenance to ensure operational readiness and compliance
- Executed loading and unloading of shipments to optimize warehouse operations
Shipping Supervisor
Fedex Contractor
Santa Fe Springs
09.2015 - 02.2020
- Managed loading and unloading of shipments to ensure timely processing
- Coordinated shipment routes to optimize delivery schedules
- Provided customer service support to address inquiries and resolve issues
- Relief driver//Delivery driver
- Performed routine maintenance on fleet vehicles
Education
High School Diploma -
Schurr High School
Montebello, CA06-2015
Skills
- Shipment coordination
- Freight scheduling
- Shipping procedures
- Shipping documentation
- Quoting accuracy
- Route optimization
- Customer relations
- Team collaboration
- Bilingual(English & Spanish)
- Communication skills
- Professionalism
- Positive attitude
- Customer service
- Fleet management
Timeline
Shipping and Receiving Coordinator
West Coast Glass Products
03.2020 - Current
Shipping Supervisor
Fedex Contractor
09.2015 - 02.2020
High School Diploma -
Schurr High School