Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alfredo Hernandez

Oakland

Summary

Dynamic professional with a proven track record at Uber and Lyft, excelling in customer service and time management. Achieved a flawless driving record while fostering strong client relationships. Skilled in effective communication and task prioritization, ensuring timely deliveries and exceptional service. Committed to safety and excellence in all transportation endeavors.

Overview

13
13
years of professional experience

Work History

Driver

Uber, Lyft
12.2014 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Production Associate

Tesla Motors Inc.
05.2021 - 12.2021
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.

Merchandiser

Matagrano Inc.
02.2020 - 05.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Route Specialist

Mission Foods Corporation
12.2018 - 12.2019
  • Implemented contingency plans for unexpected events such as traffic accidents or road closures to minimize impact on delivery schedules.
  • Supported warehouse staff with loading/unloading tasks as needed for efficient turnaround times between routes.
  • Provided excellent customer service, resolving complaints and answering inquiries in a professional manner.
  • Collaborated closely with sales representatives to coordinate special deliveries or pickups aligned with promotional campaigns.

Head Lifeguard

Oakland Unified Schools
08.2012 - 12.2015
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Trained and managed team of lifeguards on pool safety and risk management protocols.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
  • Enhanced swimmer safety by enforcing pool rules and regulations consistently.

Education

Associate of Science - Environmental Science

Merritt College
Oakland, CA
06-2027

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Effective communication
  • Task prioritization

Languages

Spanish
Native or Bilingual

Timeline

Production Associate

Tesla Motors Inc.
05.2021 - 12.2021

Merchandiser

Matagrano Inc.
02.2020 - 05.2021

Route Specialist

Mission Foods Corporation
12.2018 - 12.2019

Driver

Uber, Lyft
12.2014 - Current

Head Lifeguard

Oakland Unified Schools
08.2012 - 12.2015

Associate of Science - Environmental Science

Merritt College

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Alfredo Hernandez