Alfredo Flores
Los Angeles
Summary
Mobile Mechanic with extensive experience as Service Manager at MPG Truck Solutions, specializing in customer satisfaction through effective communication and precise vehicle diagnostics. Demonstrated expertise in preventive maintenance and team leadership, ensuring timely service and strong client relationships. Dedicated to delivering high-quality automotive repair and exceptional customer service.
Overview
18
18
years of professional experience
Work History
Mobile Mechanic
Self-employed
Los Angeles
03.2008 - Current
- Diagnosed mechanical issues in various vehicles on-site.
- Performed routine maintenance and repairs on customer vehicles, including oil changes, brake inspections, tire rotations, and fluid level checks.
- Communicated effectively with customers regarding their vehicle's condition and any recommended additional services or repairs that may be necessary.
Service Manager
MPG Truck Solutions Commercial truck repair
North Hollywood
02.2022 - 08.2025
- Service Manager with integrity enhancing customer satisfaction and loyalty.
- Skilled as a Parts Professional, Experienced Service Advisor in HD Diesel and General gasoline vehicles.
- Tire expert in Passenger cars as well as Commercial Vehicles.
- My outgoing nature fosters strong relationships with clients and vendors, ensuring timely support and exceptional service delivery.
- Communicated with customers in person and by phone to promote issue resolution and good customer satisfaction and loyalty.
- Monitored inventory levels and ensured adequate stock was available for customers' needs.
- Managed daily operations.
- Oversaw team performance and ensured adherence to company standards.
- Coordinated service schedules and prioritized customer needs effectively.
Parts Coordinator
Porsche Beverly Hills
Los Angeles
01.2018 - 11.2019
- Shipping and receiving for the parts department.
- Coordinated parts and Tires inventory to ensure timely availability for service and repair.
- Assisted technicians by locating and retrieving required parts swiftly and accurately.
Tow Truck Driver
A A A Road side service
Los Angeles
07.2014 - 01.2018
- Operated Flat bed tow truck. Under 26 thousand pounds. Conducting Double car tows to and from Auction tow yards.
- Communicated with dispatch to coordinate timely responses for service calls.
- Assisted customers with vehicle recovery and provided basic roadside support.
- Collaborated with team members to improve response times and service efficiency.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Operated tow trucks to assist stranded motorists in various locations.
Education
Diesel Technology Certification - Diesel Technology
LATTC
Los AngelesSkills
- Customer service
- Multitasking and organization
- Upselling
- Preventive Maintenance
- Service and parts teams management
- Brake systems
- Diesel engines
- Air conditioning repair
- Steering systems
- Vehicle inspections
- Alignment services
- Roadside assistance
- Cooling systems
- Battery services
- Tire services
- Suspension systems
- Clutch repair
- Hand and power tools
Languages
Spanish
Full Professional
Reference
NancI Carbajal
sales Rep
562) 506-8248
Dion and Sons, Inc;
Douglas Pena
(323) 868-0468
Public works City of Avondale
Heavy Duty operator
Otto Esteban
(323) 548-3239
Sales Rep
Jasper Engines & Transmission
Timeline
Service Manager
MPG Truck Solutions Commercial truck repair
02.2022 - 08.2025
Parts Coordinator
Porsche Beverly Hills
01.2018 - 11.2019
Tow Truck Driver
A A A Road side service
07.2014 - 01.2018
Mobile Mechanic
Self-employed
03.2008 - Current
Diesel Technology Certification - Diesel Technology
LATTC