ALFREDO DÍAZ MADRID
Whittier
Summary
Dynamic performance management professional with extensive experience in data analysis and team leadership, driving program success through effective evaluation techniques. Successfully enhanced service delivery and reporting standards, ensuring accountability and transparency across multiple initiatives.
Overview
18
18
years of professional experience
Work History
Manager, Performance Management, Interim Housing
Los Angeles Homeless Services Authority
Los Angeles
01.2021 - Current
- Oversee active system management for Interim Housing programs across Los Angeles County, including Crisis Housing, Inside Safe, and Pathway Home.
- Collaborate with various departments to ensure timely execution of contracts and amendments.
- Coordinate with LAHSA departments to report program and fiscal outcomes to local, state, and federal funding agencies.
- Create Scopes of Required Services to identify and address service gaps effectively.
- Supervise four Interim Housing Coordinators to enhance program delivery and performance.
Supervisor, Performance Analysis & Reporting
Los Angeles Homeless Services Authority
Los Angeles
11.2019 - 01.2021
- Analyzed recurrent CPRs, APRs, and DPSS reports for HUD and City metrics alongside ad hoc requests.
- Reviewed and revamped standard reporting requirements by refining logic and scripts.
- Trained staff on program components related to released data for improved accuracy.
- Liaised with LAHSA departments for program activation, contract negotiations, and performance targets.
- Collaborated with Data Management Department units on data visualization and optimization initiatives.
- Supervised six data analysts while assisting in oversight of three report development staff members.
Associate Director, Employment Services
PATH
Los Angeles
09.2013 - 11.2019
- Oversaw Employment Services Department, coordinating training resources and job placement programs for diverse caseloads, including veterans, families, and youth.
- Secured and managed funding from LAHSA, DOL, VA, and multiple foundations to support various housing projects.
- Represented agency in regional initiatives and workforce development meetings, establishing partnerships through MOUs.
- Cultivated relationships with employers, trade unions, and chambers of commerce to enhance job opportunities.
- Developed policies and procedures for Rapid Rehousing and Permanent Supportive Housing Programs using evidence-based practices.
- Designed and implemented ongoing staff training programs, supervising 13 staff across various program sites.
Community Relations & Special Projects Manager
FINREG
Ciudad Obregon
01.2011 - 08.2013
- Designed social programs, developed training material and developed outreach strategies to support women microentrepreneurs in rural Northwestern México.
- Fundraised from and reported outcomes to Secretariat of Economy’s PRONAFIM trust funds to sustain Strengthening Microentrepreneurs Program.
- Supervised staff across seven sites while providing training on microfinance's role in poverty alleviation.
Account Executive, First 5 California
The Rogers Group, Inc. (Finn Partners)
Los Angeles
10.2008 - 01.2011
- Conceptualized and launched monthly public information campaigns focused on health, education, and well-being for children and families.
- Drafted, edited, and pitched press releases and public service announcements to media outlets in English and Spanish.
- Collaborated with First 5 California account team to enhance public relations strategies.
Project Specialist
Consensus, Inc
Los Angeles
09.2007 - 10.2008
- Coordinated outreach initiatives to garner support for transportation and land-use projects across Los Angeles, Ventura, and Orange County.
- Organized logistics for public scoping meetings and campaign activities related to ballot measures.
- Drafted press releases, fact sheets, and bilingual website content for California High-Speed Rail and Metro Orange Line Extension projects.
Education
B.A. - Political Science
Seattle University
Seattle, WASkills
- Performance management strategies and program evaluation techniques using KPIs
- Data analysis using dashboards and canned reports
- Team leadership for over 12 years
- Documentation and reporting standards
- HMIS user experience
- Bilingual communication (Spanish), including the drafting of press releases
References
References available upon request.
Timeline
Manager, Performance Management, Interim Housing
Los Angeles Homeless Services Authority
01.2021 - Current
Supervisor, Performance Analysis & Reporting
Los Angeles Homeless Services Authority
11.2019 - 01.2021
Associate Director, Employment Services
PATH
09.2013 - 11.2019
Community Relations & Special Projects Manager
FINREG
01.2011 - 08.2013
Account Executive, First 5 California
The Rogers Group, Inc. (Finn Partners)
10.2008 - 01.2011
Project Specialist
Consensus, Inc
09.2007 - 10.2008
B.A. - Political Science
Seattle University
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