Alfredo Cruz

I began my career at Paradise Point Resort and Spa as an on call banquet sever in 2014. In 2019, I began training and working as a banquet food captain. I also started helping to oversee the bars. In 2022, the former full time bar captain left the company and I took over his position. I now work primary as a beverage captain but fill in on the food side when needed.

• Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
• Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
• Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
• Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
• Oversaw timeliness and quality of food delivery at high-volume events.
• Ensuring bars are set up to company standard, making sure that pricing is correct. Ordering product and conducting monthly beverage inventory

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
• Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
• Adhered to all health and safety regulations while serving food and beverages.
• Enhanced customer satisfaction by providing efficient and friendly service during banquet events.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Carried out professional service, retaining polite and friendly approach at all times.
• Worked with banquet manager to coordinate event set up and schedule.
• Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
• Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
• Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
• Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.