Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alfredo Ayala

Rancho Cucamonga

Summary

Dynamic hospitality professional with extensive experience at California Pizza Kitchen and Outback Steakhouse. Proven track record in delivering exceptional customer service and boosting sales through effective beverage preparation and upselling techniques. Skilled in team training and multitasking, ensuring a memorable dining experience for every guest.

Overview

8
8
years of professional experience

Work History

Bartender/Server

California Pizza Kitchen
Arcadia
06.2020 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Provided exceptional service to high volume of daily customers.

Bartender

Outback Steakhouse
Upland
01.2019 - 05.2025
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Greeted customers and provided excellent customer service.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Effectively multitasked within fast-paced environment.

Server/Bartender

Outback Steakhouse
Glendale
12.2017 - 12.2018
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Greeted customers and provided excellent customer service.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Effectively multitasked within fast-paced environment.

Education

High School Diploma -

Burbank High School
Burbank, CA
05-2017

Bachelor of Science -

Chaffey College
Rancho Cucamonga, CA

Skills

  • Customer service
  • Order processing
  • Beverage preparation
  • Sales promotion
  • Menu knowledge
  • Team training
  • Multitasking
  • Communication skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Bartender/Server

California Pizza Kitchen
06.2020 - Current

Bartender

Outback Steakhouse
01.2019 - 05.2025

Server/Bartender

Outback Steakhouse
12.2017 - 12.2018

High School Diploma -

Burbank High School

Bachelor of Science -

Chaffey College

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Alfredo Ayala