Alfred Siby
Campbellton,NB
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my problem-solving and team leadership skills at McDonald's Restaurant to significantly improve store efficiency and sales. My background also includes expertise in inventory control and staff management, ensuring optimal performance and workplace harmony.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
McDonald's Restaurant
Campbellton, NB
04.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Estimate and order ingredients and supplies required for meal preparation.
- Demonstrate great teamwork and show the ability to both give and follow instruction. Supervise, co-ordinate and schedule the activities of staff who prepare portion and serve food.
Office Cleaner
Hamilton-Wentworth Detention Centre
Hamilton, ON
09.2021 - 03.2022
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
- Organized storage areas, closets and filing cabinets to prevent buildup of clutter.
Food Service Worker
Lanark Heights Long Term Care
Kitchener, ON
02.2020 - 09.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to residents specifications in fast-paced environments.
- Developed and maintained positive relationships with residents to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Education
Culinary Management - Management
Conestoga College Institute of Technology And Advanced Learning
Waterloo05.2021
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Inventory Control
- Customer Relations
- Store Organization
- Time Management
- Store Opening and Closing
- Attention to Detail
- Customer Service Management
- Staff Supervision
- Store operations
- Stock management
- Team Management
- POS Systems
- POS systems operations
- Hiring and Training
- Upselling and Cross Selling
- Staff Management
- Pricing and Markdowns
- Employee Coaching
- Stock Rotations
- Inventory counting
- Microsoft Office Suite
- Marketing and Promotions
- Performance Evaluations
- Team Leadership
Languages
English
Full Professional
Certification
- Food handlers
- First aid
- Smart server
Timeline
Assistant Store Manager
McDonald's Restaurant
04.2022 - Current
Office Cleaner
Hamilton-Wentworth Detention Centre
09.2021 - 03.2022
Food Service Worker
Lanark Heights Long Term Care
02.2020 - 09.2021
Culinary Management - Management
Conestoga College Institute of Technology And Advanced Learning