ALFRED SAMUEL SARPONG
Edmonton,Canada
Summary
Dynamic professional with a proven track record. Skilled in data analysis and communication. Successfully enhanced service delivery operations, ensuring compliance with legal standards while fostering collaboration among stakeholders. Recognized for implementing effective solutions that improved program outcomes and client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Support
Brief Conflict Intervention (BCI) Program Ministry of Justice, Government of Alberta
03.2025 - Current
- Ensures the effective operation of Resolution Services programs by communicating important information to clients, lawyers, agents, and staff
- Maintaining careful records of service outcomes to ensure programs continue to meet legal and regulatory standards
- Coordinate and schedule services like intake appointments and rostering
- Serves as a point of resource for both internal and external stakeholders about the BCI program
- Creates reports or summaries related to program progress, performance, and outcomes
- Facilitates the day-to-day service delivery operations of the BCI program
- Prepare files and relevant documents for the judiciary/court processes for further actions
Supervisor
Prairie Harm Reduction Inc
Saskatoon, Canada
04.2022 - 02.2025
- Oversaw the smooth running of the day-to-day activities of the youth services program
- Mediated between management and front-line staff
- Ensured the alignment of organizational visions to our day-to-day activities
- Designed, implemented, and evaluated youth-centered plans to aid successful transition into adulthood
- Collaborated with other key resource to ensure organizational success
Youth Services Worker
Prairie Harm Reduction Inc
Saskatoon, Canada
05.2021 - 03.2022
- Promoted behavioral change and personal growth of youth having various challenges
- Ensured a safe, comfortable, and welcoming environment for youth within the program
- Supported youth to achieve their established goals using a strength-based approach
- Assessed youth primary needs and provided appropriate and tailored solution
- Maintained confidential, accurate, and current file records
Registrar
Asamang Traditional Council
01.2020 - 03.2021
- Facilitated the daily operations of the council
- Functioned as the internal consultant and implemented the council's directives and policies
- Designed and ensured the smooth operations and running of the council's annual budgets and analysis
- Represented the council on divisional and local governmental bodies
- Performed other duties as assigned
Graduate Fellow
Johnson Shoyama School of Public Policy
, Canada
10.2017 - 08.2019
- Analyzed data to assist professor with research into the activities of Co-Operatives (CoOps)
- Streamlined daily operations by assigning and ensuring tasks are accomplished by division personnel
- Provided management support to operations and project management
- Functioned as the facilitator and trainer for new fellows
- Completed daily and other assigned tasks as directed
Supervisor, Computer Based Test
DVLA
Ghana
07.2015 - 08.2016
- Supervised drivers' standard computer-based theory test
- Installed, assessed, and serviced computer systems to ensure effective functioning
- Organized and coded all documents relating to due diligence for management decisions
- Monitored multiple databases to keep track of all drivers' information and documents
- Maintained the confidentiality of the review process
Education
Master of Public Administration - Public Administration
University of Saskatchewan
Saskatoon, SK11-2019
Bachelor of Arts - Political Science
University of Ghana
Accra, Ghana05-2015
Skills
- Communication
- Goal oriented
- Qualitative and quantitative research
- Problem-solving
- Data analysis
- Leadership
- Attention to detail
- Microsoft office suite
- Program coordination
- Regulatory compliance
- Team collaboration
Certification
- Statistical Package for Social Sciences (SPSS)
References
References available upon request.
Timeline
Program Support
Brief Conflict Intervention (BCI) Program Ministry of Justice, Government of Alberta
03.2025 - Current
Supervisor
Prairie Harm Reduction Inc
04.2022 - 02.2025
Youth Services Worker
Prairie Harm Reduction Inc
05.2021 - 03.2022
Registrar
Asamang Traditional Council
01.2020 - 03.2021
Graduate Fellow
Johnson Shoyama School of Public Policy
10.2017 - 08.2019
Supervisor, Computer Based Test
DVLA
07.2015 - 08.2016
Master of Public Administration - Public Administration
University of Saskatchewan
Bachelor of Arts - Political Science
University of Ghana
Similar Profiles
Lauren StarnesLauren Starnes
Social Worker Intern at Gardena Juvenile Justice & Intervention ProgramSocial Worker Intern at Gardena Juvenile Justice & Intervention Program
PITCHAWEE AKSONCHUENPITCHAWEE AKSONCHUEN
Learning and Development Officer, Technology Assessment Program at Health Intervention and Technology Assessment Program, Ministry of Public HealthLearning and Development Officer, Technology Assessment Program at Health Intervention and Technology Assessment Program, Ministry of Public Health
ELIZABETH ENGELELIZABETH ENGEL
Program and Training Analyst at Ministry of Justice – Integrated Justice Services, Victim Services, Government of SaskatchewanProgram and Training Analyst at Ministry of Justice – Integrated Justice Services, Victim Services, Government of Saskatchewan