To meet project objectives, prioritize projects and multitask effectively.
With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
Overview
32
32
years of professional experience
Work History
Director Facilities Management
Jones Lang & LaSalle
09.2022 - 06.2023
Set up efficient workflow processes, tracked daily productivity, and made changes to improve the overall effectiveness of personnel and activities
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
Initiated timely project management within budget constraints for multi-faceted problems involving executive leaders
Collaborated on projects of mutual interest to multiple levels of organizational leadership with company leadership
Helped with strategic planning by assessing needs and assisting with the completion of steps
Was able to work with multiple competing deadlines and interests while remaining confident in my ability to manage all variables at the same time
Planned, directed, and supervised the maintenance and upkeep of [Number] buildings by external contractors
Facilities Technician
Amentum
04.2022 - 09.2022
Read, understood, and followed written instructions to the letter
Alerted supervisors when machines required extensive maintenance
Basic machine setup was completed by me
Successfully developed productive long-term working relationships with a variety of stakeholders, including engineers, clients, and peers
Provided precise measurements and estimates for all projects
Assisted technicians in the maintenance and repair of equipment
Worked quickly on emergency requests to ensure that operations were not disrupted
Completed service reports and warranty forms correctly
Operation of [type of machinery] in a safe and efficient manner
Was in charge of inventory, equipment upkeep, and bay cleaning
Conducted facility inspections to ensure that chemicals and substances were being stored in accordance with federal regulations
Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
Increased customer satisfaction by resolving [Product or Service] issues
Was able to maintain positive relationships with all of my clients
Used power saws, sanders, grinders, cranes, drill presses, forklifts, and basic hand tools, among other things
Maintained electrical, plumbing, and HVAC systems on a regular basis
Carried out routine preventive maintenance to ensure that the building's systems ran smoothly
Ensured that all maintenance activities were completed in accordance with company standards
Had an excellent attendance record and was always on time for work
Followed company procedures to keep the work environment clean and organized
Delivered excellent customer service
Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems
Facilities Maintenance Supervisor
Metro ED
09.2021 - 03.2022
With ongoing training and close employee mentoring for new and less experienced team members, I was able to close knowledge gaps
Created work schedules and set up training for six employees working on and with a variety of equipment
Organized ongoing maintenance schedules to improve system performance
Adjusted supply levels to keep stock within ideal parameters for anticipated demand
Improved customer satisfaction scores by encouraging team members to improve quality and productivity
Was in charge of overseeing daily operations, which included employee performance, preventative maintenance, and safety
Facilities Critical Engineer
Jones Lang & La Salle
05.2018 - 08.2021
Carried out daily job tasks and duties as instructed, both orally and in writing
Thoroughly cleaned and lubricated parts to keep all equipment operating at peak performance
Conducted daily inspections of campus wide equipment to identify issues that could lead to machinery failures as soon as possible
Visited project sites to monitor progress and consult with contractors and on-site engineers during construction
Brought issues to Chief Engineer's attention so that effective solutions could be implemented right away
Performed facility inspections and maintenance to ensure that the facility was kept clean and well-maintained
Positively engaged with customers and maintained a professional appearance at all times as a company representative
Sales and Warehouse
Keeble & Shuchat
10.1991 - 10.2016
Internal teams and customers benefited from my expertise in inventory management and current stock levels, which improved accuracy and product availability
Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds
Completed physical inventory counts each week
Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays
Accepted delivered packages, verified products, and double-checked delivery totals to keep system records current and accurate
Alternated goods in inventory using the first-in/first-out method to keep shelves organized and properly stocked
Greeted customers and directed them to the products they requested
Maintained strong vendor relationships, which included arranging pricing and delivery structures as well as managing specific shipment or paperwork issues at all stages
Was in charge of replacing damaged or missing products in a timely and efficient manner
Kept all documentation and records accurate and up-to-date with the most recent data to avoid errors in processing or delivery
Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies
Education
High School -
Red Bluff High School
Red Bluff, CA
01.1975
Skills
Problem resolution
First Aid/CPR
Customer service
Documentation and control
Organization
Fork lift and scissor lift operator license
Decision-making
People management
Project management
Project coordination
Timeline
Director Facilities Management
Jones Lang & LaSalle
09.2022 - 06.2023
Facilities Technician
Amentum
04.2022 - 09.2022
Facilities Maintenance Supervisor
Metro ED
09.2021 - 03.2022
Facilities Critical Engineer
Jones Lang & La Salle
05.2018 - 08.2021
Sales and Warehouse
Keeble & Shuchat
10.1991 - 10.2016
High School -
Red Bluff High School
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