Alfred Noble

Description :

Gather, analyze and validate Business and Technology requirements. Design and documentation process flows and prepare functional specifications, and Led the data migration process by analyzing and documenting current data architecture, identifying data gaps, inconsistencies, and ensuring successful data migration to the new system with no data loss and maintaining data quality. Installation of Wherescape 3D as a data vault repository and facilitated the business with the requirement gathering on Snowflake migration.

Run daily standup's and Scrums for 2 teams working on data platforms, update the confluence and Jira Boards for the latest updates on the ongoing projects.

Responsibilities :

• Facilitated user story writing workshop with the product owner to capture and document data migration requirements, developed Acceptance Criteria, wireframes to support each user story.
• Involved in planning, eliciting, analyzing, documenting and communicating system requirements.
• Identified and collaborated with different business stakeholders to obtain solutions providing better value to the customers.
• Participating in and contributing to cross-functional discussions as a SME (subject matter expert) for the purpose of on-going systems development, training requirements and problem resolution.
• Performing data analysis and collaboratively develop migration strategies for system and end-user migrations.
• Experienced with Atlassian Confluence and JIRA, Integration frameworks (JSON, REST , SOAP) SharePoint, SQL, Power BI, ETL (Extract, Transform, Load), Tableau, UML, MS Office (MS Excel, MS Word, MS PowerPoint and Access), Trello, ER diagrams MS Visio, MS Project and MS outlook, One note.

Description: Worked on portfolio management and order management applications which process the trade lifecycle through order capture, settlement and transaction management. Other systems in the environment included a payment gateway, risk manager and wealth manager. The Project involved replacing the legacy claims system with a reengineered claims portal to be used by the claims officers for claim registration, FIR, adjunction process, reporting, account payable integrations.

The system was internally integrated with policy administration system, rules engine, rates engine and billing applications.

Responsibilities:

• Mapped business and functional requirements to develop Business Requirement Document and Use Cases.
• Designed and coauthored Business Requirement Documents (BRD), Functional Specifications and Technical maps for Bloomberg Terminal.
• Responsible to manage and customize the Bloomberg terminal based on users requirement.
• Performed walkthrough of scope and project requirements with internal and development team.
• Executed UAT test cases in Test director and HP QC.
• Completed GAP, SWOT, AS-IS analysis for software application assessment and validation.
• Assessed IT work order requests, created package plan and efforts for various team involved in product development.
• Identified and documented business, functional, non-functional and technical requirements and high level of architectural design.
• Involved in UAT planning and documentation of test reports.
• Worked with management consultants, functional experts, sector experts, agile coaches, business case experts, solution architects, system integrators and clients to create value and accelerate and de-risk delivery.
• Developed Product and Process improvements and Business process modeling and documented for future references.
• Presented results and recommendations to stakeholders and implemented in collaboration with client team members.
• Coordinated in performing various methodologies like Interviews, Survey/Questionnaire, Elicitation/Brainstorming, and Joint Application Development (JAD) sessions, and Prototyping, and also taking system requirements, drawing Process Flow using Rational Rose
• Participate in creating Statement of Work (SOW) and RFP/RFI responses.
• Acted as Technology Consultant, worked collaboratively and effectively with external environment and all levels of internal organization.

Environment : MS VISIO, MS Office, Share Point, MS Project, HPQC/Test Director, .NET, MS .NET Framework, Rational Requisite Pro, Visual Studio, SOA UML, IBM DOORS, HP Quality Centre, Java, C++, Oracle, TOAD

Responsibilities:

• Maintained composure and patience in face of difficult situations, applying de-escalation techniques and 100% satisfaction.
• Analyzed customer problems and resolved diverse routine and complex problems without affecting business value through SAP ERP and CRM.
• Analyzed data and information from various sources to determine business value, opportunities, and decisions.
• Developed training materials and procedures or trained users in proper use of hardware or software.
• Provided level 3 Technical Support for the Cloud product used by the organization by viewing logs and runnings queries to resolve the issues.
• Coordinating with various functional as well as non functional stakeholders to maximize fast responses and system up time.

Responsibilities:

• Managed Salesforce data for CoVid -19 Vaccination Program.
• Provided assistance with Scheduling and Rescheduling the vaccinations for Ontario region.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Description : Worked closely in conjunction the Senior Management, Middle Management and end users in order for the company to migrate from JDE legacy system to SAP ERP ECC 6.0.

Responsibilities :

• Gathered, Analyzed and Documented business requirements, configuration through interaction with stakeholders, identified issues and advised solutions also translated requirements to technical teams.
• Worked extensively with SMEs from various business areas such as Front Office, Middle Office, Back Office, Risk Management, Business Control Group, thoroughly understanding the day to day functionalities performed by various people in the Business unit.
• Reviewed business process, URS, and functional requirements.
• Assisted in process modeling; conducted and participated in JAD sessions with system users; helped with design walkthrough with stakeholders
• Designed Solutions, Defined scope, technical and functional specifications, ROI and documented, with approval from stakeholders and managed using SharePoint for future references
• Campaigned with Senior Business Analysts, Stakeholders through Scrum and Sprint Reviews regarding
• Designed Process Description Document, Mapping documents, RFI, Business cases, User Stories, SWOT analysis, process and data flow diagrams
• Coordinated with project owners and end-users to prioritize development and backlogs activities based on requirements using JIRA
• Formulated Process and Data flow diagram for information systems through Microsoft Visio and created an access matrix document for users
• Assisted stakeholders during UAT and integration phase for deployments and production concerns
• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
• Reported in scrum meetings with stakeholders for providing updates on progress of application development and testing.
• Extensively involved in mapping data from various sources to the target database tables.
• Closely worked with QA team in delivering detailed Test Plan, Test Cases and Scripts.
• Conducted impact analysis and root cause analysis for various issues and bugs.

Environment : Requisite Pro, Visual Studio, HPQC/Test Director, .NET, MS .NET Framework, SQL Server, MS Visio, Share Point, MS Project and MS Office.

Description: Worked as a Junior Business Analyst for a client Petra Capital Partners for their underwriting system which is a rules engine which works on credit risk adjudication and underwriting to enable underwriters decide whether to grant or decline a mortgage request from customers. The system is directly integrated with Equifax credit bureau and internal mortgage servicing, billing and collections system.

Responsibilities:

• Actively participated in determining scope, project timelines and project milestones.
• Prepared vision document for servicing portal.
• Identified and analyzed attributes for creating purchase record, defined purchase record creation procedure
• Captured existing business processes into flow diagrams using Industry Print/VISIO.
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships.
• Analyzed ‘as is’ and ‘to be’ business processes and flows for identifying gaps (GAP analysis).
• Identifying business requirements specific to a business product/process and translating the business application's needs into systems requirements
• Conducted impact analysis and root cause analysis using Fish Bone method for various issues and bugs.