Alfred Nemfor
Calgary, Alberta
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
SECURWATCH EQUITY SERVICES
11.2024 - Current
- Monitoring and Surveillance:
- Surveillance System Monitoring: Actively observing customers and employees to detect suspicious activity.
- Security Alarm Response: Responding promptly to security alarms and conducting on-the-spot assessments.
- Public Area Observation: Monitoring public areas for unusual activity and potential threats.
- Surveillance Footage Review: Regularly reviewing surveillance footage to identify potential problems or incidents.
- Investigations and Incident Response:
- Incident Investigations: Conducting thorough investigations into incidents of theft, fraud, or other security breaches.
- Evidence Gathering: Collecting evidence, such as video footage, statements, and physical items, to support investigations.
- Reporting: Preparing detailed reports on investigations and incidents, including findings, recommendations, and actions taken.
- Law Enforcement Coordination: Working with law enforcement agencies to handle serious incidents and potential criminal activity.
- Prevention and Risk Management:
- Security Protocol Implementation: Implementing and enforcing security protocols and procedures to deter theft and fraud.
- Customer and Employee Interactions: Interacting with customers and employees in a professional and courteous manner to maintain a secure environment.
- Conducting regular patrols of premises to ensure safety and security.
- Access Control: Monitoring and controlling access to premises, including vehicles and bags.
- Vehicle and Bag Inspections: Inspecting vehicles and bags to ensure they are not carrying unauthorized items.
- Documentation: Completing required reports and documentation on incidents and security activities.
- Teamwork: Contributing to a team effort and collaborating with other security personnel and staff.
- November 2024 – Present (Parttime) 20 hours by weekly
Security Officer
Gardaworld
02.2024 - Current
- Investigated all reported incidents of theft or vandalism on premises.
- Monitored surveillance cameras and responded to suspicious activity.
- Enforced access control measures in accordance with established procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Confirmed visitor identification prior to granting entry into the building.
- Performed first aid and CPR when necessary, during emergency situations.
- Maintained accurate logs of all security related activities.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Checked for safety hazards and took corrective action when necessary.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Reported safety hazards for remediation response.
- Completed incident reports to record security or loss prevention incidents.
- Documented security-related situations and submitted in-depth reports to superiors.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Monitored security cameras to identify and respond to suspicious activity.
- Identified suspicious activity to determine appropriate response.
- Maintained high levels of alertness throughout shifts.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Provided friendly and professional assistance to employees, visitors and customers.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- WESTBROOK MALL SW Calgary, Alberta
- 02/2024 - Present (Full time) 80 hours by weekly
Night Club Security
Dreamers Night Club
02.2024 - Current
- Access Control:
- ID checks: Verifying the age of patrons and ensuring they meet the club's entry requirements.
- Bag checks: Inspecting bags and belongings for prohibited items like weapons or drugs.
- Controlling access: Managing the flow of people entering and exiting the venue.
- Maintaining Order:
- Crowd control: Monitoring the crowd and managing large gatherings to prevent overcrowding and potential hazards.
- Conflict de-escalation: Addressing and resolving conflicts between patrons in a calm and professional manner.
- Enforcing rules: Ensuring that patrons adhere to the club's policies, including dress codes and acceptable behavior.
- Removing unruly patrons: Discreetly and safely removing individuals who are intoxicated, disruptive, or violating the club's rules.
- Safety and Security:
- Monitoring behavior: Observing patrons for signs of intoxication, drug use, or suspicious activity.
- Responding to emergencies: Assisting with medical incidents, accidents, or other emergencies and calling for help when needed.
- Reporting incidents: Documenting any incidents, disturbances, or policy violations.
- Maintaining a safe environment: Ensuring that the club is a safe and secure environment for everyone.
- Working with other staff: Collaborating with bartenders, managers, and other staff to maintain order and address issues.
- Essential Skills:
- Strong communication skills: Effectively communicating with patrons, staff, and law enforcement.
- Situational awareness: Being aware of the surroundings and potential hazards.
- Conflict resolution skills: De-escalating tense situations and resolving conflicts peacefully.
- Physical fitness: Being able to handle physical altercations, if necessary, although force should be a last resort.
- Professional demeanor: Maintaining a calm, confident, and professional presence.
- February 2024 until date- 8 hours by weekly
Security Officer
Elite Protection Team
12.2023 - 12.2024
- Enforced access control measures in accordance with established procedures.
- Investigated all reported incidents of theft or vandalism on premises.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Assisted with crowd control during large events held at the facility.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Performed first aid and CPR when necessary, during emergency situations.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Checked for safety hazards and took corrective action when necessary.
- Guarded restricted areas to prevent unauthorized entry.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Completed incident reports to record security or loss prevention incidents.
- Documented security-related situations and submitted in-depth reports to superiors.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored premises and recorded activity in daily officer reports.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Maintained high levels of alertness throughout shifts.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Identified suspicious activity to determine appropriate response.
- Calgary - Calgary, Alberta
- 12/2023 – December 2024 (Part time) 32 hours by weekly
Education
High School Diploma - Economics, Geography, History, Philosophy
Government High School Bokwango
Buea, South West Region06.2007
Skills
- Shift work experience
- Physical Fitness
- Access Control
- Crowed management
- General security
- Hands on tactical security guard
- CCTV Monitoring
- Detail Oriented
Accomplishments
- Supervised team of 6 staff members.
- Collaborated with team of 8 in the development of wholeness foundation humanitarian project.
- Achieved deescalating by removing aggressive ad violent individuals on properties with accuracy and efficiency.
Languages
English: Professional
French: Limited
Certification
- High School, Advanced level certificate: June 2007
- Secondary School, Ordinary level certificate: June 2005
- Alberta Basic Security Training
- Class 5 Driving license
- Active Shooter Awareness
- Work Place Hazardous Materials Information Sys
- Retail Mall Security and Loss Prevention Training
- Report Writing
- Harassment in the Workplace
- Costumer Service- Onboarding-Canada
- Information Security Training
- Use of force and Handcuffing
- First Aid and CPR
- Fall Protection
- Common Safety Orientation
- H2S Alive
- Class 4 drivers License
Timeline
Loss Prevention Officer
SECURWATCH EQUITY SERVICES
11.2024 - Current
Security Officer
Gardaworld
02.2024 - Current
Night Club Security
Dreamers Night Club
02.2024 - Current
Security Officer
Elite Protection Team
12.2023 - 12.2024
High School Diploma - Economics, Geography, History, Philosophy
Government High School Bokwango
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