Alfred Caballero
136 Falshire Terrace N.E Calgary,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Store Manager
Roy Burger Pasta
11.2018 - 06.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Store Manager
Cinnabon Seattle’s Best Coffee
08.2008 - 11.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
Bachelor of Science - Marine Transportation
Davao Merchant Marine Academy
Davao, Philippines04.2000
Skills
- Innovative and able to create sales opportunities through Restaurant standard
- Strong ability, solving problem, communication skills, Coaching skill
- Commercial awareness both internally and within the competition and Decision Making
- Customer Service
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
- Store Opening and Closing
- Team Leadership
- Inventory Management
- Cash Management
- Employee Training
- Inventory Control
- Recruitment and hiring
- Goals and performance
- Supply Ordering
- Staff Supervision
Languages
English
Professional Working
Arabic
Limited Working
Timeline
Store Manager
Roy Burger Pasta
11.2018 - 06.2020
Store Manager
Cinnabon Seattle’s Best Coffee
08.2008 - 11.2018
Bachelor of Science - Marine Transportation
Davao Merchant Marine Academy
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