Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Alfonso Urango

Modesto

Summary

Hardworking and passionate job seeker with strong organizational skills
eager to secure entry-level Motor Vehicle Representative position. Ready to help team
achieve company goals. To seek and maintain full-time position that
offers professional challenges utilizing interpersonal skills, excellent
time management and problem-solving skills, with a clean DMV record.

Overview

24
24
years of professional experience

Work History

Head Clerk

Costless Foods
11.2021 - 08.2024
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and growth opportunities.
  • Oversaw merchandise displays, creating visually appealing arrangements to encourage sales.
  • Implemented loss prevention measures to reduce shrinkage and protect store assets.
  • Ensured a high level of cleanliness and organization throughout the store, maintaining a professional appearance at all times.
  • Coordinated schedules, ensuring adequate staffing for peak business periods.
  • Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
  • Supervised daily operations, delegating tasks appropriately to ensure efficient workflow throughout the store.


Service Manager

Smart And Final
09.2017 - 11.2021
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Oversaw merchandise displays, creating visually appealing arrangements to encourage sales.
  • Implemented loss prevention measures to reduce shrinkage and protect store assets.
  • Maintained detailed records of inventory levels, placing orders as needed to maintain optimal stock levels.
  • Collaborated with management to develop and implement store policies and procedures
  • Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
  • Supervised daily operations, delegating tasks appropriately to ensure efficient workflow throughout the store.
  • Input data into spreadsheets and databases.
  • Utilized office management software to record and track customer information.
  • Created and maintained detailed records of all office activities.
  • Assisted with onboarding of new employees.

Customer Service Clerk

Walgreens
02.2001 - 09.2017
  • Contributed to a positive work environment through effective communication and teamwork among colleagues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Provided thorough product knowledge to assist customers in making informed decisions on purchases.
  • Kept front check out area clean and organized for efficient service.
  • Maintained up-to-date knowledge of company policies, procedures, and products to better serve customers.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

High School Diploma -

Elliott High School
Modesto, CA
01.1997

Skills

  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking
  • Reliability
  • Excellent Communication
  • Task Prioritization
  • Professionalism
  • Written Communication

Additional Information

I have working in retail for most of my life. And look forward to a new and long career within your company.

Timeline

Head Clerk

Costless Foods
11.2021 - 08.2024

Service Manager

Smart And Final
09.2017 - 11.2021

Customer Service Clerk

Walgreens
02.2001 - 09.2017

High School Diploma -

Elliott High School

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Alfonso Urango