Alfonso Torres
Menlo Park
Summary
Dynamic professional with a proven track record as a Business Owner at Hands on Deck Corporation, excelling in customer relations and attention to detail. Achieved high client satisfaction by delivering exceptional service and innovative solutions. Skilled in managing budgets and fostering strong team collaboration to create memorable events and experiences.
Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Overview
17
17
years of professional experience
Work History
Business Owner
Hands on Deck Corporation
09.2024 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Event Manager
Heirloom Catering
09.2019 - Current
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Coordinated with vendors to secure high-quality services, ensuring memorable event experiences.
- Trained and supervised event staff to complete tasks on time.
Catering Manager
Continental Caterers
03.2008 - 06.2019
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Analyzed event costs to identify areas of improvement and cost savings.
Education
GED -
Sequoia Adult School
Redwood City, CASkills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
Languages
Spanish
Native or Bilingual
Timeline
Business Owner
Hands on Deck Corporation
09.2024 - Current
Event Manager
Heirloom Catering
09.2019 - Current
Catering Manager
Continental Caterers
03.2008 - 06.2019
GED -
Sequoia Adult School
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