Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alfonso Olmedo

Inglewood

Summary

Dynamic Partnership Specialist with a proven track record at Partners Personnel, excelling in customer relations and expert problem-solving. Successfully implemented training programs that enhanced employee retention and improved satisfaction rates. Recognized for achieving the 1st place award for safety, demonstrating commitment to quality and efficiency in all projects.

Overview

6
6
years of professional experience

Work History

Partnership Specialist

Partners Personnel
09.2024 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Restructured customer service process, ensuring quicker response times.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Designed employee recognition program that improved morale and reduced turnover.

Implementation Manger

Partners Personnel
07.2023 - 01.2024
  • Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
  • Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation team''s efforts.

Worked closely with a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.

  • Established effective communication channels between internal teams and external clients to facilitate smooth project execution.
  • Exceeded client expectations by delivering high-quality solutions tailored specifically to their unique needs and requirements consistently throughout projects undertaken over time range.
  • Implemented continuous improvement initiatives that resulted in increased efficiency across various stages of the implementation process.
  • Trained Onsite Mangers on the basic fundimentals of the position

Partnership Specialist

Partners Personnel
07.2021 - 05.2022
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Achieved the 1st place award for safety
  • Lowered the IFR SFR for the branch by implementing a safety procedure at the work site

Onsite Manager

Select Staffing
01.2020 - 01.2022
  • Coordinated with subcontractors for timely completion of tasks, facilitating smooth project progression.
  • Developed strong relationships with clients, resulting in repeat business and excellent referrals.
  • Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
  • Submitted payroll before the deadline.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry Associates.

Education

High School Diploma -

Morningside High School
Inglewood
06-1995

Skills

  • Customer relations
  • Expert problem solving
  • Documentation
  • Payroll processing
  • Data Entry
  • Excel
  • Word

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Partnership Specialist

Partners Personnel
09.2024 - Current

Implementation Manger

Partners Personnel
07.2023 - 01.2024

Partnership Specialist

Partners Personnel
07.2021 - 05.2022

Onsite Manager

Select Staffing
01.2020 - 01.2022

High School Diploma -

Morningside High School
Alfonso Olmedo