Alfonso Galicia

• Supervised day-to-day functions of plant.
• Coached employees on company standards and efficiency.
• Led safety meetings and promoted adherence to company policies for a safer working environment for all employees involved in the plant operation activities.
• Reduced downtime through proactive maintenance scheduling and timely repairs on machinery.
• Scheduled deliveries, employee shifts and equipment maintenance.
• Boosted employee morale with open communication, recognition of achievements, and opportunities for professional development.
• Managed inventory levels and controlled costs by implementing effective procurement strategies.
• Supervised a team of technicians, fostering a positive work environment that encouraged collaboration and continuous improvement.
• Managed staff hiring, training and supervision.

• Supervised day-to-day functions of plant.
• Coached employees on company standards and efficiency.
• Led safety meetings and promoted adherence to company policies for a safer working environment for all employees involved in the plant operation activities.
• Reduced downtime through proactive maintenance scheduling and timely repairs on machinery.
• Monitored safety practices and made changes or recommendations.
• Boosted employee morale with open communication, recognition of achievements, and opportunities for professional development.
• Managed staff hiring, training and supervision.
• Collaborated with other leaders and executives to direct workflow and support operations.

• Supervised supplies in inventory, including chemicals and paper products and submitted lists to Plant Supervisor for items requiring immediate reorder
• Used approved cleaning products on various surfaces, including virex and cc128 to reduce bacterial growth and prevent spread of viruses
• Promoted building security by locking doors and checking electrical appliances for safety hazards
• Supervised 5 employees, including scheduling, training and performance monitoring
• Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime
• Coordinated daily workflow through task prioritization and concise scheduling
• Maintained daily facility operations
• Delegated tasks to carefully selected employees in alignment with resource management goals

• Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair
• Followed company procedures to maintain work environment in a neat and orderly condition
• Maintained positive relationships with all staff and students
• Operated equipment such as scissor lifts and pressure washers
• Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices
• Performed routine preventive maintenance to ensure that building systems operated efficiently
• Collaborated with administration and management to ensure smooth work flow and efficient organization operations
• Provided outstanding customer service
• Promoted shop safety by working in a safe manner
• Supported technicians in equipment maintenance and repair
• Requisitioned new supplies and equipment
• Consistently assumed additional responsibilities and worked extended hours to meet project deadlines
• Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks

• Inspected facility and grounds and picked up any trash
• Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
• Scrubbed, top-coated, buffed and varnished hard floors
• Cleaned building floors by sweeping, mopping, scrubbing and vacuuming
• Operated compactors and balers to discard cardboard boxes and trash
• Dusted all furniture and fixtures thoroughly and carefully
• Spot cleaned furniture and carpet
• Checked in and stocked inventory throughout the facility
• Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees
• Properly labeled and diluted all cleaning solutions
• Cleaned in and around the buildings, prioritizing safety at all times
• Thoroughly scrubbed and cleaned bathroom fixtures and partitions
• Promoted building security by locking doors and checking electrical appliances for safety hazards
• Sanitized bathrooms, showers and locker rooms
• Provided outstanding customer service
• Checked job sites for accuracy, quality and to ensure that all specifications for the project were met

• Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events
• Scrubbed, top-coated, buffed and varnished hard floors
• Promoted building security by locking doors and checking electrical appliances for safety hazards
• Steam cleaned and shampooed carpeted areas
• Cleaned in and around the buildings, prioritizing safety at all times
• Sanitized bathrooms, showers and locker rooms
• Kept janitorial closets clean and organized
• Properly labeled and diluted all cleaning solutions
• Cleaned building floors by sweeping, mopping, scrubbing and vacuuming
• Wiped down tabletops, chairs and condiment containers
• Dusted all furniture and fixtures thoroughly and carefully

• Shared best practices for sales and customer service with other team members to help improve the store’s efficiency
• Gathered information through research and vendor inquiries to provide job estimates
• Provided updated job status reports to promote quick and accurate service
• Operated POS system to itemize and complete an average of 33 customer purchases
• Learned, referenced and applied product knowledge information
• Logged work orders and change orders into POS database to track job status
• Responded to customer requests via telephone and email

• Communicated with taxpayers in writing and by telephone for various reasons, including tax resolution and policies .
• Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
• Professionally negotiated and dealt with taxpayers in confrontational situations.
• Supervised and coached 30 new staff members per tax filing season.

• Oversaw day-to-day operations, including supervising a 26-person team across 2 sites
• Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 3-member management team with related direct reports
• Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations
• Planned, organized and directed distribution operations to ensure optimal return on investment for the company
• Managed daily operations, including sales, purchasing, scheduling, and P&L

• Greeted customers promptly
• Answered customer questions with friendly and knowledgeable responses
• Kept work areas clean, neat and organized for maximum productivity
• Bagged customer items in an efficient manner using proper techniques to protect delicate items and separate different groups of merchandise
• Responded to customer requests and directed to merchandise

Prepare work surfaces using various tools such as sanders, circular saw, pressure washer, airless sprayer, hand tools, rollers and paint brushes. learned the proper technique to apply paints and stains to various surfaces.