Results-driven worker with versatile experience in project-based work and customer service. Bilingual fluency, flexible scheduling, and a motivation for growth.
Overview
9
9
years of professional experience
Work History
Theatre Maintenance
Cinemark
2022.06 - 2024.12
Repaired and maintained general theatre upkeep, including tile, mirrors, restroom fixtures, carpet floors, and general plumbing and electrical work.
Operated a variety of hand tools and heavy machinery such as scissor lifts to complete tasks as needed.
Coordinated closely with management, ensuring efficient operation.
Reduced operational costs through routine preventive maintenance practices, and effective resource utilization.
Inspected, monitored, and properly dealt with potential safety and security issues, contributing to a safe environment for all occupants.
Theatre Team Member
Cinemark
2016.11 - 2022.06
Resolved guest inquiries and issues promptly, contributing to a welcoming and inviting atmosphere.
Delivered optimal customer service, catering to each specific need and ensuring positive guest experiences and satisfaction.
Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
Collaborated with team members and management to uphold cleanliness and organization of all theatre spaces.
Thoroughly reviewed merchandise and inventory orders to confirm order quantity, then properly stored and stocked said items as needed.
Assisted in training new staff on operational procedures, customer interaction techniques, safety measures, and company policy.
Sales Associate
Hot Topic
2015.10 - 2016.01
Demonstrated accurate product knowledge and friendly interactions to provide a shopping experience that encouraged customers to return
Followed company standards for proper visual presentation and overall cleanliness, neatness, and organization
Constantly stayed up-to-date regarding activities and promotions on the sales floor, creating opportunities for upselling
Assisted with merchandising changes, including store layout and product placement, and assisted with the organization of the backroom, such as with stocking and arranging supplies