Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Alfiben Patel

Barrie,ON

Summary

Adept at fostering customer loyalty and streamlining sales processes, I excelled as a Sales Associate at Mark's Work Wearhouse, mastering POS system operation and customer service. My proactive approach to inventory control and team collaboration significantly enhanced store efficiency, making me a pivotal team member.


Overview

3
3
years of professional experience

Work History

Sales Associate

Mark's Work Wearhouse
08.2022 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Cashier

Daana Paani Supermarket
09.2021 - 05.2022
  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.

Education

GED -

Georgian College
Barrie, None
09-2023

GED -

HNGU
Gujrat, India
05-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Exceptional customer service
  • Cash register operation
  • Policy and procedure adherence
  • Inventory control
  • Customer complaint handling
  • POS system operation
  • Documentation and reporting

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional

Timeline

Sales Associate

Mark's Work Wearhouse
08.2022 - 09.2024

Cashier

Daana Paani Supermarket
09.2021 - 05.2022

GED -

Georgian College

GED -

HNGU

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Alfiben Patel