Alfarooq Ansari
Abbotsford,BC
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
12
12
years of professional experience
Work History
Sales Manager |Customer Support Specialist
Bookmyloan
India
04.2022 - 07.2023
- Interacting with Prospective clients to pitch the lending product for sales
- Managing existing sales pipeline and developing new business opportunities for sales Program
- Providing a strategic advertising consultation that include an advertising campaign relevant to client goals for sales
- Evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy.
- Performed regular inspections of vehicles used by the team members as well as equipment used during patrols.
Deputy Team Manager
Angel one
India
02.2022 - 06.2023
- Responsible for monitoring business, Compliance and operation
- Responsible for taking decision that are cost effective and generate revenue
- Maintained files and filing, keeping sensitive information confidential
- Maintained calendars and schedules to set appointments for management team
- Screened incoming telephone calls, routing to appropriate personnel
- Provided cross-coverage support for other administrative personnel
- Maintained office inventory by assisting with supply orders.
CUSTOMER SERVICE REPRESENTATIVE
CITI Bank
Mumbai, Maharashtra
02.2019 - 01.2021
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls
- Received and counted daily inventories of cash, drafts and travelers' checks
- Received checks and cash for deposit, verified amounts and checked accuracy of deposit slips
- Entered customers' transactions into computers to record transactions and issue computer-generated receipts
- Received mortgage, loan and public utility bill payments, verified payment dates and amounts due
- Prepared and verified cashier's checks.
LOAN SPECIALIST
Tata Consultancy Services
Mumbai, Maharashtra
09.2016 - 01.2019
- Explained to customers different types of loans and credit options that were available, as well as terms of those services
- Ensured that were complete and accurate according to policy
- Analyzed potential loan markets and developed referral networks to locate prospects for loans
- Marketed bank products to individuals and firms, promoting bank services meeting customers' needs
- Submitted applications to credit analysts for verification and recommendation
- Worked with clients to identify financial goals and to find ways of reaching those goals
- Approved loans within specified limits and referred loan applications outside those limits to management for approval
- Updated credit and loan files.
CUSTOMER SERVICE ADVISOR
Yuri Impex pvt ltd
Mumbai, Maharashtra
08.2011 - 07.2016
- Addressed customers courteously using suitable methods and problem-solving skills
- Advice customers about the best motor product policy with a good claim record
- Issued insurance policy to the customer on online
- Sold insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, and specialized policies, such as marine, farm/crop and medical malpractice
- Explained features, advantages and disadvantages of various product to promote sale plans.
Education
International Business post-baccalaureate diploma -
University of fraser valley
Abbotsford, BC04.2025
Bachelor of Commerce Studies - Commerce And Business Administration
Yashwantroa Chauhan UNIVERSITY
Nasik, Maharashtra06.2011
High School Diploma -
Rizvi College of Arts , Science And Commerce
03-2008
Skills
- Execution of marketing strategies
- Engaged with users
- Strengthening customer relationships
- Spearhead campaigns on social media platforms
- New Business Opportunities Evaluation
- Marketing Campaigns
- Marketing Analytics
- Reports
- Campaign Implementation
- Product Marketing
- Channel Marketing
- KPI Tracking
- Sales team training
- Client Relationship Management
- Strategic Planning
- Lead Generation
- Sales Tracking
- Performance Management
- Market Research
- Sales Reporting
References
References available upon request
Timeline
Sales Manager |Customer Support Specialist
Bookmyloan
04.2022 - 07.2023
Deputy Team Manager
Angel one
02.2022 - 06.2023
CUSTOMER SERVICE REPRESENTATIVE
CITI Bank
02.2019 - 01.2021
LOAN SPECIALIST
Tata Consultancy Services
09.2016 - 01.2019
CUSTOMER SERVICE ADVISOR
Yuri Impex pvt ltd
08.2011 - 07.2016
International Business post-baccalaureate diploma -
University of fraser valley
Bachelor of Commerce Studies - Commerce And Business Administration
Yashwantroa Chauhan UNIVERSITY
High School Diploma -
Rizvi College of Arts , Science And Commerce
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