Aleyna Urbina
La Mirada
Summary
Detail-oriented professional with experience in retail, known for exceptional customer service and teamwork. Proven ability to learn quickly and adapt to new tasks, consistently striving to exceed expectations and enhance store operations.
Overview
2
2
years of professional experience
Work History
Team Member
Party City
La Habra
10.2022 - 07.2024
- Assisted customers in selecting party supplies and decorations.
- Provided exceptional customer service and resolved inquiries promptly.
- Processed transactions accurately at the cash register.
- Operated cash registers to process payments from customers.
- Worked with team members to maintain a clean store environment, contributing to a positive shopping experience.
- Maintained inventory levels and organized stock on shelves.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Created promotional displays that improved product visibility and attracted customer interest.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Followed safety protocols while handling products and equipment.
- Built and maintained working relationships with peers and upper management.
- Proactively sought opportunities to exceed job expectations, enhancing overall customer satisfaction.
Education
Bachelor of Arts - Psychology
Cal State Northridge
Northridge, CA05-2026
Skills
- Customer service
- POS systems
- Cash handling
- Promotional displays
- Store maintenance
- Task prioritization
- Team collaboration
- Dependability and reliability
- Following instructions
- Adaptability and flexibility
- Attention to detail
- Effective communication
- Flexible schedule
- Positive attitude
Timeline
Team Member
Party City
10.2022 - 07.2024
Bachelor of Arts - Psychology
Cal State Northridge