Aleyna Macit
North York,ON
Summary
Professional with a BA in Political Science and a Human Rights and Equity certificate. Strong interpersonal, communication, and organizational skills enable effective collaboration and innovative problem-solving. Experienced in advocating for social justice and promoting equitable access to resources. Seeking opportunities in public service, corporate social responsibility, or nonprofit sectors to drive social impact and inclusion.
Overview
10
10
years of professional experience
Work History
Garden Center Supervisor (Part-Time)
Real Canadian Superstore - Loblaw Companies Limited
Toronto, Canada
04.2023 - Current
- Delivered strategic plant care advice to enhance customer knowledge and satisfaction.
- Organized garden center layout to foster a welcoming atmosphere for increased engagement.
- Demonstrated meticulous attention to detail in horticultural maintenance and service.
- Cultivated exceptional customer service skills to effectively meet diverse client needs.
- Supervised daily operations, including staff task assignments.
- Trained, managed and motivated employees to promote professional skill development.
Customer Experience Associate (Part-Time)
Real Canadian Superstore - Loblaw Companies Limited
Toronto, Canada
11.2021 - Current
- Addressed customer inquiries and resolved issues efficiently to enhance client satisfaction.
- Demonstrated empathy and attention to detail in delivering personalized support.
- Tailored approaches to meet diverse customer expectations in fast-paced environments.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Trained new customer service staff on best practices and company policies.
Private English Fluency Tutor (Remote)
Self-Employed
Toronto, ON
09.2015 - Current
- Facilitated one-on-one virtual tutoring to enhance spoken English for diverse students.
- Emphasized conversational skills, pronunciation, and confidence-building tailored to fluency goals.
- Incorporated cultural and contextual elements into lessons for practical communication development.
- Provided targeted feedback and strategies, leading to measurable student progress.
Sales Associate (Part-Time)
Real Canadian Superstore - Loblaw Companies Limited
Toronto, Canada
11.2021 - 04.2025
- Delivered outstanding customer service while facilitating seamless, efficient transactions.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Optimized checkout area organization, facilitated customer inquiries, and enhanced shopping experiences using strong interpersonal skills.
- Meticulous, accurate, and capable of operating effectively in a high-pressure environment.
- Guided new colleagues through training processes
- Ensured compliance with all safety regulations within the store environment.
PR and Advocacy Summer Internship
OREN Ordu Environment & Energy
Ordu, Türkiye
06.2023 - 08.2023
- Analyzed and contributed to reporting the effects of wind power plants on people and in targeted regions.
- Translated reports from Turkish to English for broader accessibility.
- Established public relations with communities living in targeted regions to obtain legal permits.
- Facilitated the process of reporting the possible carbon footprint (carbon emission prevention) of the facility to be established.
- Investigated the influence of renewable energy resources on societal well-being and environmental sustainability.
Education
Post-Degree Certificate - Human Rights And Equity Studies
York University
Toronto, ON04-2025
Political Science BA Honors Degree -
York University
Toronto, ON04-2024
High School Diploma -
St Joseph Secondary School
Mississauga, ON01.2018
Skills
- Strategic communications
- Stakeholder engagement
- Research and policy analysis
- Project coordination
- Time management
- Adaptability and learning
- Microsoft Office Suite and Canva
- Strong verbal communication
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
French
Elementary
Spanish
Elementary
References
References available upon request.
Timeline
PR and Advocacy Summer Internship
OREN Ordu Environment & Energy
06.2023 - 08.2023
Garden Center Supervisor (Part-Time)
Real Canadian Superstore - Loblaw Companies Limited
04.2023 - Current
Customer Experience Associate (Part-Time)
Real Canadian Superstore - Loblaw Companies Limited
11.2021 - Current
Sales Associate (Part-Time)
Real Canadian Superstore - Loblaw Companies Limited
11.2021 - 04.2025
Private English Fluency Tutor (Remote)
Self-Employed
09.2015 - Current
Post-Degree Certificate - Human Rights And Equity Studies
York University
Political Science BA Honors Degree -
York University
High School Diploma -
St Joseph Secondary School
Similar Profiles
Nickolas Joseph MandatoNickolas Joseph Mandato
Event Usher at Caesars Windsor (Windsor Casino Limited)Event Usher at Caesars Windsor (Windsor Casino Limited)
ROBIN BHATIAROBIN BHATIA
Store Manager - Floating Interior District Location at Loblaw Companies Limited - Real Canadian SuperstoreStore Manager - Floating Interior District Location at Loblaw Companies Limited - Real Canadian Superstore
ANILA ANN MICHAELANILA ANN MICHAEL
Deli Department Manager at Real Canadian Superstore(Loblaw Companies Ltd.)Deli Department Manager at Real Canadian Superstore(Loblaw Companies Ltd.)
Shahram Asghar ZadehShahram Asghar Zadeh
Cook at MyselfCook at Myself
Jeet P ParmarJeet P Parmar
CAP 3 Associate at Walmart CanadaCAP 3 Associate at Walmart Canada