Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Gate Attendant I
Kern County Public Works
Bakersfield
06.2021 - Current
Detail-oriented
Team leadership
Assist customers with landfill services and process cash, card, check, and account transactions
Assess incoming materials and determine appropriate fees for disposal
Maintain accurate records of transactions and daily operations
Facilitated training sessions for new employees on operational procedures and systems.
Provide excellent customer service and resolve issues efficiently
Entrusted by supervisors to maintain operational continuity and address challenges proactively.
Third-Party Supervisor
Halcyon Gaming
Bakersfield
12.2018 - 06.2021
Oversaw daily operations to ensure adherence to company policies and procedures.
Guided and developed team members in implementing process improvements and best practices.
Facilitated workflow coordination among staff to optimize efficiency and productivity.
Established and enforced quality control measures to uphold service excellence.
Directed daily departmental operations to ensure efficient workflow and timely task completion.
Exercised strong leadership and problem-solving abilities to enhance team efficiency and streamline workflows.
Lead Gaming Associate
Knighted Ventures
Bakersfield
03.2017 - 12.2018
Assisted customers in navigating gaming platforms and resolving technical issues.
Provided support to team members during peak gaming events and promotions.
Educated players on game rules, strategies, and best practices for enhanced experience.
Monitored gaming sessions to ensure compliance with company policies and regulations.
Trained new associates on operational procedures and customer service standards.
Expanded knowledge of various games offered within the casino by participating in ongoing training sessions provided by management staff members.
Gate Attendant (Contractor) at U. S. Army Corps Of Engineers/Navarro Mills LakeGate Attendant (Contractor) at U. S. Army Corps Of Engineers/Navarro Mills Lake