Dynamic leader with a proven track record at Pairijiit Tigummiaqtikkut, enhancing services for elders and boosting community engagement. Excelled in strategic planning and team development, demonstrating exceptional communication skills and computer literacy. Achieved significant project successes, embodying reliability and problem-solving capabilities, with a focus on innovative program delivery and stakeholder satisfaction.
Overview
8
8
years of professional experience
Work History
Program Manager
Pairijiit Tigummiaqtikkut
Iqaluit, CA
06.2023 - Current
Effectively communicated program objectives and outcomes to stakeholders, building strong relationships with community members, donors, and partners
Led the initiation and execution of new projects while ensuring the seamless continuation of existing programs
Developed and implemented strategic plans that aligned with the organization's mission, resulting in enhanced services for elders and increased community engagement
Oversaw a dedicated team, ensuring high performance and job satisfaction
Implemented effective employee development programs, resulting in increased productivity, reduced turnover, and a cohesive team culture
Implemented meticulous payroll processes to guarantee accurate and timely compensation for employees
Track record of successfully initiating, planning, executing, and closing projects within scope, on time, and within budget
Captionist
Rev.com
Iqaluit, NU
06.2021 - Current
Strong command of English, good at understanding complex content
Able to make confusing conversations clear by creating accurate captions for viewers
Skilled at grasping the bigger picture and suggesting ways to enhance understanding
Ensures accurate representation of spoken words and sounds for a better experience, especially for those with hearing difficulties
Maintains confidentiality, keeping information under wraps until the captioned content is officially released
Acting Executive Director
Pairijiit Tigummiaqtikkut
Iqaluit, CA
08.2023 - 01.2024
Develop and execute a comprehensive strategic plan that aligns with the organization's mission and vision
Provide visionary leadership to guide the organization towards its short and long-term objectives
Oversee the planning, implementation, and evaluation of programs and initiatives to ensure alignment with organizational goals
Foster innovation and continuous improvement in program design and delivery
Cultivate and maintain positive relationships with key stakeholders, including government agencies, community partners, and donors
Represent Pairjiit Tigummiaqtikkut in various forums, advocating for the organization's mission and goals
Develop and manage the organization's budget, ensuring financial sustainability and responsible resource allocation
Implement sound financial practices, including reporting and compliance with funding requirements
Lead, inspire, and manage a high-performing team, fostering a positive and collaborative work environment
Encourage professional development and mentorship opportunities for staff members
Advocate for the organization's mission and goals, actively participating in community engagement and awareness-building activities
Admin Assistant
The Northwest Company
Iqaluit, CA
10.2021 - 05.2023
Company Overview: Results-Driven Retail Professional | Operational Excellence | Customer Satisfaction
Strategic Collaboration: Spearheaded cross-departmental collaborations, enhancing efficiency and fostering cooperative environments across the store
Compliance and Safety: Executed adherence to company policies, procedures, and safety standards ensuring optimal cleanliness and safety for office spaces and equipment
Customer-Centric Approach: Applied strong customer service skills ensuring heightened customer satisfaction and contributing to increased sales
Autonomous Operations: Independently orchestrated opening and closing routines, demonstrating proficiency in schedule management and the confident reconciliation of vaults and tills
Precision in Financial Operations: Led accurate and confident vault and till reconciliations, conducted pickups/audits to minimize errors, and implemented meticulous balancing procedures with a traceable paper trail
Results-Driven Retail Professional | Operational Excellence | Customer Satisfaction
Maintenance Supervisor/Manager
Womans Fitness
02.2020 - 10.2021
Oversaw a dynamic team of 6 to 8 employees, prioritizing operational efficiency and fostering a high-performance work culture
Executed company policies, procedures, and safety standards with unwavering commitment, ensuring alignment with accepted industry benchmarks
Spearheaded efforts to maintain a pristine and secure work environment, addressing customer feedback, and implementing a systematic inspection routine
This proactive approach significantly reduced complaints
Collaborated closely with the head office to meticulously organize and execute staff scheduling and payroll, managing an annual payroll budget of $350,000
Served as the employee representative on the joint health and safety committee, contributing to the development and implementation of robust safety protocols and practices
Operations Specialist
Cash Money
Burlington, CA
07.2017 - 03.2019
Successfully recruited and trained staff while introducing a bonus system, enhancing talent retention within the team
Independently executed store opening and closing procedures, ensuring seamless daily operations
Implemented government-mandated requirements and maintained staff compliance with relevant regulations
Ensured the privacy and confidentiality of client information were upheld and maintained
Proficiently handled large cash transactions with precision, maintaining accuracy in financial transactions
Managed the filing and maintenance of accounting, customer files, and legal paperwork, promoting ease of access and ensuring proper privacy practices