Anastasia Silver
East Gwillimbury,Canada
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Fast learner and committed to continuous, self-directed learning.-thinking with organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Strong analytical aptitude of customer due diligence process and methodology to identify patterns and trends to communicate risks to management. Detail-oriented KYC Analysis. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure senior-level. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Registrations Officer
Royal Bank Of Canada, RBC
03.2023 - Current
- Completed registration work on NRD, verifying accurate registrant information.
- Completed data entry tasks with accuracy and efficiency via NRD.
- Experienced with NRD, for all tasks.
- Updated registrant information on NRD to support accurate electronic records (Modernization project).
- Responsible for Termination department for all 7 RBC firms, work with compliance.
- Complied with all regulatory procedures and legal requirements.
- Managed time efficiently in order to complete all tasks within deadlines.
- Answered branch compliance officers questions and inquiries regarding registration process and documentation.
Customers Experiance Associate
TD Bank
09.2022 - 03.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
- Compiled photos and videos of events to share on social media.
- Planned and implemented fundraising events.
- Worked with customers to understand needs and provide excellent service
- Offered friendly and efficient service to customers, handled challenging situations with ease
Administrator Support Assistant
Parallax Media
12.2020 - 08.2021
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Created and implemented standard operating procedures for records handling.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Reviewed overdue tickets and followed-up with customer support personnel to resolve root cause of delay.
- Targeted new customers to grow geographic reach and increase revenue.
- Made customers aware of current and new programs and services.
Customer Experiance Assosiate
Hapoalim Bank
12.2016 - 02.2017
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Placed orders for customer checks and verified starting numbers.
- Processed customer transactions promptly, minimizing wait times.
Personal Banking Specialist
Privat Bank
07.2014 - 08.2015
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Maximized revenue through improved sales techniques and branch productivity.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
Education
Course - Canadian Investment Funds Course
IFSE
Toronto, ON12.2023
Course - Canadian Compliance Course
IFSE
Toronto, ON12.2023
Pre-masters Degree - Business Economics
City University London
London, UK07.2015
Bachelor in Economics - International Business
Krivoy Rog National University
Krivoy Rog06.2014
High School Diploma -
Krivoy Rog School N71
Krivoy Rog, Ukraine06.2010
Skills
- Strong Organizational Skills
- Documentation and control
- Issue handling
- Business administration
- Conducting Risk Assessments
- Risk Identification
- Compliance Reporting
- Procedure Reviewing
- Due Diligence
- Transaction Monitoring
- Time Management
- Database Data Entry NRD
Languages
- English-Full Professional Proficiency
- Ukrainian- Native Language
- Russian- Native Language
Timeline
Registrations Officer
Royal Bank Of Canada, RBC
03.2023 - Current
Customers Experiance Associate
TD Bank
09.2022 - 03.2023
Administrator Support Assistant
Parallax Media
12.2020 - 08.2021
Customer Experiance Assosiate
Hapoalim Bank
12.2016 - 02.2017
Personal Banking Specialist
Privat Bank
07.2014 - 08.2015
Course - Canadian Investment Funds Course
IFSE
Course - Canadian Compliance Course
IFSE
Pre-masters Degree - Business Economics
City University London
Bachelor in Economics - International Business
Krivoy Rog National University
High School Diploma -
Krivoy Rog School N71
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