Alexx Ridding
Barrie,ON
Summary
Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server Manager
Aw Shucks Oyster Bar & Bistro
03.2022 - Current
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Improved staff retention by fostering a supportive work environment and providing ongoing training opportunities.
- Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
Server
Red Lobster
02.2022 - 07.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server/Bartender
The Queens Hotel
10.2015 - 02.2022
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Science - Human Biology
University of Toronto
Toronto, ON05.2019
Skills
- Order Management
- Guest Engagement
- Table Setting
- Cash Handling
- Food Safety Practices
- Upselling
- Safe Food Handling
- Allergy Awareness
Certification
Smart Serve Certificate
Timeline
Server Manager
Aw Shucks Oyster Bar & Bistro
03.2022 - Current
Server
Red Lobster
02.2022 - 07.2022
Server/Bartender
The Queens Hotel
10.2015 - 02.2022
Bachelor of Science - Human Biology
University of Toronto
Smart Serve Certificate
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