ALEXUS OSBORN
Stockton
Summary
Achieved successful implementation of trauma-informed care practices, enhancing case management and outreach services. Delivered impactful project planning and management for child support and engagement initiatives. Cultivated strong community relationships as an administrative supervisor, driving engagement and empowerment among team members.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal
01.2023 - 03.2025
- Carries out supervisory responsibilities Enforcing the organization’s policies and applicable laws Responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Provide support and assistance in challenging and volatile situations.
- Assists in the supervision of Security Officers on assigned shifts.Responsible for the proper execution of assigned duties and training new officers.
- Interacts with guests and employees in a professional manner.
- Interacts with local law enforcement agencies as required.
Unarmed Security Officer
Garda-World Security Services
04.2022 - 01.2023
- Safe guarded high risk security personnel (HRPS) during high-risk events such as voting, VIP concerts, concerts, awards ceremonies.
- Prevent losses and damage by reporting irregularities, informing violators of policy and procedures, and restraining trespassers.
- Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, and permitting entry.
- Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Delivery Driver
Southern Star, Inc.
11.2018 - 02.2019
- Delivering packages to customers in a timely and accurate manner By Efficient route planning, utilizing GPS technology to find the fastest route, adhering to all traffic laws and Maintaining a clean driving record.
- Providing excellent customer service, including addressing customer inquiries and resolving issues defensive driving techniques, ability to navigate different road condition
- Maintained contact with the dispatching team and management for open communication about delays or other delivery issues.
- Complied with truck driving rules and company policies and procedures regarding safe vehicle operations.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Unarmed Security Officer
U.S. Security Associates, Inc.
10.2017 - 11.2018
- Responding quickly to emergencies to assess and deflect issues.
- Used de-escalation tactics during incidents without the loss of property or personnel.
- Crisis Prevention interventions by facilitating therapeutic activities, providing emotional support, remaining and speaking calmly at all times.
- Strategize with the clinical team to prevent inmate diversion, abuse, and recidivism.
- Observed patient behaviors and mental status and notified staff of unusual or potentially dangerous occurrences.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain a safe environment.
- Gather information, identified, and implemented resolution, planned follow-up and logged and filed incident reports to manage complaints successfully.
Outreach Worker
City of Stockton
03.2025 - Current
- Delivered intensive case management services to high-risk and high-needs individuals, ensuring comprehensive assessments and crisis stabilization.
- Facilitated trauma-informed mentoring and life-skills coaching to empower clients facing violence exposure and housing instability.
- Executed street outreach and peacekeeping initiatives, responding to shootings and violent incidents in real time.
- Facilitated high-frequency engagement through home visits, field outreach, and hospital visits to enhance client stability.
- Facilitated collaboration among law enforcement, probation, hospitals, schools, county agencies, and community partners to secure essential services and wraparound support.
- Executed comprehensive documentation processes, including detailed case notes, incident reports, CST summaries, safety reviews, client updates, progress logs, and compliance with internal OVP data systems.
- Assisted clients with ID vouchers. Supported DMV scheduling. Facilitated employment readiness training programs. Provided housing referrals. Offered transportation support. Addressed crisis-response needs.
- Facilitated community outreach events focused on gun and gang violence prevention initiatives.
- Maintained strict confidentiality and applied trauma-informed practices in volatile, high-impact environments.
- Facilitated ongoing communication with supervisors to address safety concerns and crisis escalations for high-risk clients.
Warehouse Associate
Ryder Integrated Logistics, Inc
10.2014 - 10.2017
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using software to update the system.
- Keep documentation and records accurate and up to date with the latest data to prevent errors in processing or delivery.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- HAZMAT dumping.
Corps Member
California Conservation Corps
08.2013 - 08.2014
- Evaluated sites and devised strategic plans for rebalancing ecologies with native and non-invasive species.
- Collaborated with planners and campsite managers to implement safety measures and long-term CALTRANS and Fire-Fighter projects.
- Communicated with the public about fire safety, forest conditions, and safe, sustainable ways to use public lands.
- Maintained public and private lands for optimal use and implemented fire safety prevention strategies to protect homes, businesses, and individuals.
- Worked with customers to understand needs and provide excellent service.
Education
Cosmetology - Manicuring
My Le's Beauty College
Sacramento, CA09.2021
High school diploma - Diploma
John Muir High School
Stockton, CA08.2014
High school diploma - undefined
Franklin High School
Stockton, CA06.2013
Skills
- Report Writing & Case Note Documentation
- Interdisciplinary Collaboration
- Community Resource Knowledge
- Boundary Setting & Professional Ethics
- Data Tracking & Client Outcome Reporting
- Confidentiality Compliance (HIPAA/Agency Protocols)
- Team Communication & Debriefing
- Time Management & Prioritization in Fast-Paced Environments
- Trauma-Informed Care
- Crisis Intervention & De-escalation
- Interviewing
- Active Listening & Empathy
- Cultural Competency & Humility
- Strength-Based Case Planning
- Harm-Reduction Approach
- Conflict Mediation & Violence Interrupt
- Comprehensive Client Assessment
- Individualized Service Planning (ISP)
- High-Frequency Client Engagement
- Multi-Agency Coordination
- Resource Navigation & Referral Management
- Safety Planning & Risk Assessment
- Progress Monitoring & Case Documentation
- Hospital/Field Outreach & Follow-Ups
- Goal Setting & Life-Skills Coaching
- Responding to Critical Incidents (shootings, assaults, retaliation threats)
- Working with High-Risk Youth & Adults
- Violence Interruption Strategies
- Street Outreach & Community Presence
- Situational Awareness & Safety Protocols
- Emergency Response Coordination
- Relationship-Building in Volatile Environments
- Retaliation Prevention Planning
- Emotional Resilience
Patience & Compassion
Adaptability in High-Stress Moments
Strong Judgment & Problem-Solving
Ability to Stay Calm During Crises
Leadership & Mentorship
High-Level Organization Skills
Certification
- CPR Certification (Jan 2024 to current)
- Power of arrest (Jan 2023 to Present)
- Emergency Preparedness (Dec 19 to Present)
- Driver's License
- Guard Card (unarmed)
- Mental health First Aid Certification (Jan 2024 to current)
Timeline
Outreach Worker
City of Stockton
03.2025 - Current
Security Supervisor
Allied Universal
01.2023 - 03.2025
Unarmed Security Officer
Garda-World Security Services
04.2022 - 01.2023
Delivery Driver
Southern Star, Inc.
11.2018 - 02.2019
Unarmed Security Officer
U.S. Security Associates, Inc.
10.2017 - 11.2018
Warehouse Associate
Ryder Integrated Logistics, Inc
10.2014 - 10.2017
Corps Member
California Conservation Corps
08.2013 - 08.2014
Cosmetology - Manicuring
My Le's Beauty College
High school diploma - Diploma
John Muir High School
High school diploma - undefined
Franklin High School