Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexus Hernandez

Los Angeles

Summary

Dynamic persona with proven expertise in staff scheduling and customer relationship management. Skilled in cultivating business networks and resolving issues promptly, ensuring optimal team performance and high customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Store Manager

Eyup Tekinibas
Long Beach
03.2023 - 08.2025
  • Optimized staff schedules to ensure peak hour coverage and efficiency.
  • Resolved customer complaints promptly to uphold satisfaction levels.
  • Cultivated relationships with key customers and stakeholders to expand business networks.
  • Assigned team members specific duties based on prepared work schedules.
  • Delegated tasks effectively, establishing clear priorities and goals.
  • Conducted regular team meetings to communicate goals and updates.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.

Education

High School Diploma -

Southeast Academy Career High School
Norwalk, CA
06-2024

Skills

  • Staff scheduling
  • Customer relationship management
  • Team leadership
  • Effective communication
  • Time management
  • Hospitality and accommodation

Certification

  • CPR Certification
  • BLS Certification
  • Food Server Certification

Languages

English
Professional
Spanish
Professional

Timeline

Store Manager

Eyup Tekinibas
03.2023 - 08.2025

High School Diploma -

Southeast Academy Career High School

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Alexus Hernandez