Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alex Hart

Penhold,AB

Summary

A17-year-old in high school with dyslexia and diagnosed anxiety. Skilled in receiving payments, interacting with clients, counting money, and addressing issues. Both in retail and as a dependable dog sitter, dependability and proactive problem-solving greatly enhanced client experiences. With flexible and helpful demeanor, manages to surpass service targets and guarantee effectiveness and first-rate client communications.

Overview

1
1
years of professional experience

Work History

Customer Service Cashier

The Farmers Table
06.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Met customer service goals and exceeded customer expectations.

Dog Sitter/Dog Walker

Multiple Employers
01.2014 - 08.2021
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Exercised animals regularly with walks and rigorous play activities.
  • Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
  • Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
  • Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Assisted with grooming tasks such as brushing fur, trimming nails, and bathing when needed.
  • Addressed behavioral issues effectively, using appropriate training techniques to correct unwanted behaviors in a timely manner.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Prepared food and water following instructions from pet owners.
  • Communicated professionally with pet owners via phone, email, and text.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.

Education

No Degree -

Penhold Crossing Secondary School
Penhold, AB
06.2025

Skills

  • Cash Handling
  • Reliable and Responsible
  • Problem-Solving
  • Active Listening
  • Cooperative Attitude
  • Cleaning Experience
  • Fast Learner
  • Can carry 45lbs
  • Food Handling
  • Patience and composure

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Customer Service Cashier

The Farmers Table
06.2023 - Current

Dog Sitter/Dog Walker

Multiple Employers
01.2014 - 08.2021

No Degree -

Penhold Crossing Secondary School

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Alex Hart