Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Specialist
Mass General Brigham Salem Hospital
Salem, MA
01.2024 - 08.2024
Assisted in developing action plans for individuals at risk of suicide or self-harm behaviors.
Provided crisis intervention services in emergency situations.
Monitored clients' progress toward meeting their therapeutic goals.
Modified treatment activities or approaches as needed to comply with changes in clients' status.
Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
Guided clients in developing skills or strategies for dealing with problems.
Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
Security Envoy
Hotel Rooftop Bar
Boston, MA
06.2023 - 11.2023
Responded quickly to altercations between patrons, mediating disagreements as needed.
Adhered strictly to all laws and regulations governing liquor service within the establishment.
Educated patrons about applicable policies concerning noise levels and smoking rules.
Performed regular walk-throughs of facility grounds to identify suspicious activity or potential hazards.
Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
Inspected IDs of all guests entering the club to verify age requirements.
Constant Observer
RSIG
Salem, MA
11.2020 - 03.2023
Assisted hospital personnel with sectioned and safety patients, strictly following instructions
Applied clinical safety procedures to protect patients and staff
Had to write documentation to update patient's nurses on their safety and well-being during watch
Maintained updated knowledge through continuing education and advanced training
Understood and followed oral and written directions.
Pizza Maker
Flatbread Pizza
Salem, MA
02.2018 - 11.2019
Crafted pizzas using the proper amount of dough and quantities of toppings according to specifications
Communicated with customers to provide menu offering details and assist with decision-making
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff
Shared information with customers about pizza preparation methods, ingredients and menu items
Collaborated with the team to deliver timely service of items
Worked closely with cashiers to obtain order information and accurately complete customers' orders.
Education
High School Diploma -
Salem High School
Salem, MA
06.2012
Skills
Patient Interviews
Customer Service
People Skills
Fluent in Spanish
First Aid/CPR
PPE Use
Safety and sanitation guidelines
De-escalation
Mental Health Specialist
Counseling
Comforting patients
Restraining
Observation
Patient searches
Certification
CPR Certification, 10/2022
AVADE Training, 10/2022
Timeline
Mental Health Specialist
Mass General Brigham Salem Hospital
01.2024 - 08.2024
Security Envoy
Hotel Rooftop Bar
06.2023 - 11.2023
Constant Observer
RSIG
11.2020 - 03.2023
Pizza Maker
Flatbread Pizza
02.2018 - 11.2019
High School Diploma -
Salem High School
CPR Certification, 10/2022
AVADE Training, 10/2022
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