Alexis Fraser
Alma,NB
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress
The Nook Cafe
- customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Cashier
Kellys Bake Shop (506) 887-2460)
07.2023 - 08.2023
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Lead Barista
Octopus Garden (506) 887-1020)
08.2022 - 08.2022
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Optimized workflow processes for faster order completion, decreasing wait times for customers.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
Cashier
Friends Of Fundy
07.2022 - 08.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Camp Counselor
Carol Young (519)-271-4129)
07.2020 - 08.2020
- camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
Undergraduate -
St Thomas University
Fredericton, NB04.2027
High School Diploma -
Caledonia Regional High School
Hillsborough, NB06.2023
Skills
- Safe Food Handling
- Customer Service
- Food safety understanding
- Program and Activity Planning
- Safety Management
- Team Leadership
- Customer Assistance
Languages
English
Native or Bilingual
Timeline
Cashier
Kellys Bake Shop (506) 887-2460)
07.2023 - 08.2023
Lead Barista
Octopus Garden (506) 887-1020)
08.2022 - 08.2022
Cashier
Friends Of Fundy
07.2022 - 08.2022
Camp Counselor
Carol Young (519)-271-4129)
07.2020 - 08.2020
Waitress
The Nook Cafe
Undergraduate -
St Thomas University
High School Diploma -
Caledonia Regional High School
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