Dedicated Insurance professional, with experience managing high net worth accounts. Throughout my corporate experience I have gained a passion for sales, while maintaining a strong relationship with clients and our carrier partners.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private Client Support Manager
HUB International
07.2022 - Current
Managed the Private Client Group service team.
Built new team workflow to improve task efficiency as a client retention strategy.
Responsible for team training, running team meetings and auditing team tasks.
Focused on maintaining carrier relations with frequent touch point meetings and events.
Account Manager - Private Client
HUB International
10.2019 - 07.2022
Met annual budgets for new business development, focused on bringing in new clientele who met the private client appetite.
Demonstrated high levels of customer service, while advising on personal insurance needs.
Focused on retention of business and customer satisfaction while cultivating relationships with high net worth clientele.
Analyzed insurance renewals for rate or coverage changes, remarked when necessary to best fit client needs.
Office Representative
State Farm Insurance
01.2016 - 08.2018
Generated sales through prospect leads, quoting and community outreach.
Handled marketing outreach for Waterloo office. Wrote articles in local publication on insurance and investment advice.
Managed and serviced new and existing business.
Education
Bachelor of Arts - Communication Studies And Business Management
Wilfrid Laurier University
Waterloo, ON
Skills
Business development
High Sales Performance
Client Retention
Customer Service in a High Net Worth Setting
Strong Communication Skills
Strong Interpersonal Skills to Build and Maintain Client Relationships